Package Description
Excellent Salary
Corporate Benefits Package
Support provided to EU Nationals requiring relocation – Information available upon request
And the chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team
Job Introduction
Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.
What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.
Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
We are hiring an Operating System Deployment and Update Expert (OSDU) for our prestigious partner DIGIT TM (DG Informatics) in Brussels. DIGIT-TM is a contract from the European Commission for IT services across Europe.
If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.
We look forward to meeting you! Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.
At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!
Main Responsibilities
Are you looking to secure a career in a public sector environment? We would love to hear from you!
As Operating System Deployment and Update Expert (OSDU) you will be responsible for:
- Operating the various components part of the “Compass Corporate” environments.
- Improve the reliability and availability of the platform.
- Monitor and proactively address the potential issues of the platform.
- Provision of expert advice and assistance on the installation, configuration and tuning of tools and platforms required for the "Compass Corporate" microservices based infrastructure. These include: Kafka, Prometheus, Camunda, Grafana, Elastic Search, Zookeeper, Rundeck , Ansible, Redis.
- Provision of expert advice on the best use of container platforms such as PKS / Tanzu / TKGI.
- Configuration of automated deployment of new versions of applications. This could be to microservice-based platforms running on the “on-prem cloud” using PKS containers.
- Configuration of automation and configuration management tools such as Rundeck and Ansible.
- Configuration of container platforms such as PKS.
- Linux systems administration tasks and scripting.
- Monitor system performance and availability, identify and resolve issues that may cause service disruptions, and proactively prevent potential incidents
- Manage backups and disaster recovery plans to ensure business continuity in the event of a system failure or other major disruption.
- Identify potential security vulnerabilities or compliance issues and implement measures to mitigate those risks.
- Answer to and resolve technology-related incidents and service requests, including troubleshooting issues and escalate problems as necessary.
- Ensure compliance with relevant laws, regulations, and industry standards, such as data privacy regulations, cybersecurity frameworks, and ITIL best practices
- Apply best practices of distributed architecture to solve complex integration problems between information systems and K8s microservices.
- Configure the lifecycle of the microservices in a container-based infrastructure.
- Define and configure monitoring dashboards.
- Define and configure the alerting policies for the operation team.
- Collaborate with team members for operations support
- Maintain performance of applications and databases
- Document and provide training on the procedures in place.
- Enhance automation level.
In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.
Successful Candidate
LEVEL OF EDUCATION
- A bachelor's degree of 5 years
KNOWLEDGE AND SKILLS
Following skills and knowledge are required for the performance of the above listed tasks:
- Rapid self-starting capability. Excellent interpersonal and communication skills.
- Familiarity with microservices and architecture in the cloud.
- Good knowledge of applications design. Good knowledge of architecture best practices and patterns. Knowledge of interoperability technology (web services, message-oriented middleware, event architecture), applications design and Relational DBMS.
- Good understanding of relevant technologies in development, integration, deployment, and operation of Information Systems
- Ability to cope with fast changing technologies used in application architecture, design and cloud integration.
- Excellent interpersonal and communication skills
- Ability to participate in multi-lingual meetings, ease of communication.
- Ability to give technical presentations.
- Ability to apply high quality standards.
- Capability of integration in an international/multi-cultural environment.
- Knowledge of Enterprise Architecture tools and standards
Due to the particular nature of a large international organisation such as the European Commission, candidates should also have the following non-technical skills:
- Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team;
- Ability to participate in multilingual meetings;
- Ability to work in multi-cultural environment, on multiple large projects;
- Excellent Team Player
- Ability to understand, speak and write English (C1/C2), French B2 etc. will be an advantage.
- High degree of discretion and integrity is required as the applications managed and maintained in contain personal and confidential data
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Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.
About the Company
Why should you join Serco ?
At Serco not only is the nature of the work we do important, everyone has an important role to play.
Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
A world of opportunity - You’ll be wholeheartedly supported with development and career progression
Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.
What we offer
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.
We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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