Enterprise Architect

Package Description

• Competitive Salary 
• Corporate Benefits Package 
• Chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

Job Introduction

Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

We are hiring an Enterprise Architect for the European Commission in Brussels and various locations around Europe.

Main Responsibilities

• Definition of the overall architectural vision and roadmap for the TAXUD DataLab, covering data ingestion, processing, analytics, and platform components, ensuring alignment with DG TAXUD’s digital strategy.
• Preparation of architectural design documents, technical blueprints, data models, and integration patterns to support the development and scalability of the DataLab infrastructure.
• Management of the architectural consistency and interoperability between various data sources, analytics components, and supporting IT systems within TAXUD.
• Development and maintenance of reference architecture models, architectural guidelines, and governance frameworks to support efficient data operations and platform evolution.
• Coordination and review of solution designs proposed by project teams and subcontractors, ensuring compliance with architectural standards, data governance principles, and security requirements.
• Reporting of architecture-related progress, risks, and recommendations to TAXUD management and other relevant stakeholders, ensuring transparency in solution implementation and strategic alignment.2
• Assistance with the identification and evaluation of technology choices, architectural trade-offs, and best practices for enhancing data ingestion pipelines, advanced analytics capabilities, and platform performance.
• Interaction with business analysts, users, project leaders, and developers to ensure alignment between business needs and technical architecture, and to provide guidance throughout the project lifecycle.

Successful Candidate

LEVEL OF EDUCATION

Bachelor's or Master's Degree

KNOWLEDGE AND SKILLS

• Very good knowledge of enterprise data architecture, analytics platforms, data integration frameworks, and data governance models, with demonstrated experience in designing and implementing complex solutions in both on-premises and cloud environments.
• Ability to design, assess, and optimise architectural solutions efficiently and rapidly, drawing on deep technical understanding and strategic thinking developed across multiple high-impact domains (public sector, media, banking, insurance).
• Ability to give business and technical presentations, translating complex architecture concepts into clear and actionable communication for senior stakeholders, cross-functional teams, and executive level audiences.
• Ability to apply high quality standards in architecture design, documentation, data governance, and platform scalability, ensuring compliance with internal policies and regulatory frameworks such as GDPR.
• Ability to cope with fast changing technologies used in data processing platforms, advanced analytics environments, and digital transformation programmes, with practical experience in adapting architectures to evolving needs.
• Very good communication skills with technical and non-technical audiences, ensuring seamless collaboration between business users, analysts, developers, and project leadership.
• Strong analysis and problem-solving skills, applied to large-scale, multi-stakeholder projects, enabling early identification of technical challenges and proactive resolution.
• Capability to write clear and structured technical documents, including architecture blueprints, data models, integration patterns, and technical guidelines supporting enterprise-wide implementation.
• Ability to participate in technical meetings and provide expert-level input, fostering shared understanding and alignment across multidisciplinary project teams 

SPECIFIC EXPERTISE

Following specific expertise is mandatory for the performance of tasks:

• Excellent knowledge of enterprise architecture frameworks, such as TOGAF, COBIT or Zachman, demonstrated through the design, implementation, and operationalisation of architecture models and standards.
• Experience in developing and implementing business architecture roadmaps and multi-year architecture plans, ensuring alignment with strategic business goals and priorities across projects and programmes.
• Experience in working under CIO-level or equivalent strategic leadership, supporting enterprise-wide architecture decision-making and contributing to long-term capability planning.
• Experience in conducting architecture assessments, gap analyses, and system evaluations,
• identifying discrepancies, vulnerabilities, and opportunities for technical and operational optimisation.
• Experience in integrating business, information, and technology architecture layers, ensuring coherence across domains and alignment with business strategies and management drivers.
• Excellent communication and facilitation skills, with the ability to present architecture visions, lead structured discussions, and promote architectural approaches to diverse stakeholder groups.
• Strong capability in modelling and abstraction, applying standard representation techniques to support architecture documentation and engagement across project actors.
• Good knowledge of enterprise architecture notations, such as BPMN and ArchiMate, applied in modelling business processes and systems dependencies.
• Good knowledge of enterprise architecture tools, such as ARIS or equivalent, used for capturing architecture artefacts, performing impact analysis, and maintaining architecture repositories.

CERTIFICATIONS & STANDARDS:

Following certificates & standards are considered as an asset for the performance of tasks:

• TOGAF® (The Open Group Architecture Framework) Certification – recognised standard for enterprise architecture development and governance.
• ArchiMate® Certification – supporting standardised modelling of enterprise architecture layers and domains.
• AWS Certified Solutions Architect (Associate or Professional) – demonstrating proficiency in designing scalable, secure, and high-performance architecture in cloud environments.

About the Company

Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe

Why should you join Serco ?

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Please contact the recruitment team if needed

Data Protection:

For more information on how the personal data is processed, please see the link Data Protection policy here.