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Assistant Resource Controller

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

We are seeking an Assistant Resource Controller to work on our Customers Site (ESA-ESTEC) in the Netherlands. This is a fantastic opportunity to get into one of the most sought-after space agencies in the world. 

Role Responsibility

As Assistant Resource Controller you will concentrate your activities on the following:

  • Documentation management:
    • Maintaining the hardcopy and electronic filing system of the Service, including the migration and rearrangement on ESA Team Site (share point based).
    • ESA Blue Docs processing, configuration – controlled document changes of official papers of the ESA Oversight Committee.
    • Indexing of documents and mail.
    • Maintenance of distribution lists and issue of documents to concerned users.
  • Support in mapping both Agency-wide & Directorate processes
  • Support in data needs of the Department
    • Data analysis to support Management’s needs using Power BI.
    • Data collection, extraction from various corporate applications.
  • Support to Procurement and Financial Activities/Processes of the Department
    • Creation and follow-up of shopping carts.
    • Creation and follow-up of Confirmations.
    • Maintaining cost/procurement plans and related execution and contracts.
    • Monitoring and controlling the timely implementation of the above, including financial commitments, payment milestones and invoicing.
    • Support in the implementation of the Department’s overall workforce and resource planning.
  • Support to the Service quality system
    • Maintaining templates and internal audit manual.
    • Administration of the weekly and additional ad-hoc Group Meetings.
    • Updating the Internal Audit and Evaluation intranet site, including content management for both.
  • Support the functioning of the ESA Oversight Committee
    • Supporting documentation needs of the Committee Chair and members.
    • Supporting the Head of the Department in issues management, scheduling and correspondence with the Oversight Committee Chair and other stakeholders.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

  • University degree (Bachelor) from a recognised Institution of secondary studies or equivalent qualification in Business Administration (or Communications as relevant).
  • At least 2 years of relevant work experience.
  • Experience in controlling and/or management of activities and resources in aerospace industry.
  • Good sense of contacts and communications, ability to interface at appropriate level with relevant actors within and outside of the Directorate.
  • Reliability, rigor and initiative in the execution of the assigned work.
  • Proactive attitude to solving problems, identify priority actions and to handle high workload.
  • Ability to work both autonomously and as part of a team within the boundaries of assigned tasks and stringent schedule.
  • Highly proficient in the use of modern activities and resource management support tools/databases of standard office automation support software packages including advance usage of Excel (Ms-Office and in particular advanced use of Excel).
  • Experience as user of SAP and in particular ECC and SRM modules and familiarity with relevant ESA corporate applications e.g. ESA-p) is an asset.
  • Ability to rapidly understand and adapt to ESA specific context and environment including ESA corporate IT applications.
  • Experience with ESA in relevant activities is an asset.
  • Familiarity with ESA working environment in a similar position is a distinct advantage.
  • Excellent interpersonal skills are needed, together with a high degree organizational and communication abilities, and comfortable with working in a diverse and multinational team environment.
  • Proficient in the English language, both written and spoken.
  • Knowledge of another EU member state language is an asset.



Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Company events

 Access to training 

• Access to the sport and social recreational facilities at ESTEC Escape Recreation Centre

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

About Serco

Serco Europe has operated in the Netherlands and Spain over the past 30 years, mainly in the field of Space. Serco Netherlands and Spain have a long history of partnership and trust with the European Space Agency (ESA).

In both countries, Serco is proud to deliver the highest calibre of people and services at ESTEC (ESA’s technology and engineering hub) and ESAC (ESA’s Astronomy and Science centre).

At the heart of its business, Serco Netherlands and Spain source, train, care and support employees, enabling them to better pursue their dreams of working in the Space industry in excelling in the delivery of essential public services.


Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here

Serco European Agencies

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