Package Description
What we offer if you join our amazing team:
• Competitive Salary
• Corporate Benefits Package
• Support provided to EU Nationals requiring relocation – Information available upon request
• Company events
Job Introduction
We have an exciting (and challenging) opening for a Quality Assurance Engineer in Darmstadt.
Dynamic, Energetic, Entrepreneurial, Highly Motivated, Resilient … If this describes you then we would love to hear from you :) Come and join talented diverse Serco team at the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT) based in Darmstadt, Germany.
Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.
- Serco – The employer of choice for a career within the Space Sector.
Serco are a trusted provider of services to National Space Agencies and the European Space Agency (ESA), we have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.
- Join our community of space specialists across Europe
We are proud to support the European institutional Space landscape: Serco boasts an extensive network of Space professionals located at our offices in Darmstadt, Noordwijk, Frascati, Paris and Madrid, all within close proximity of our two largest space sector customers, European Space Agency/European Space Operations Centre (ESA/ESOC) and European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT).
- Supporting Women in Aerospace
Diversity and Inclusion is extremely important to us. Supporting women's opportunities, development and visibility in the space sector is key and that is why we are proud members and supporters of Women in Aerospace Europe, a dynamic and global network supporting women's careers in Aerospace.
Women in Aerospace Europe (WIA-E) – Supporting women in STEM (wia-europe.org)
Main Responsibilities
As Quality Assurance Engineer you will concentrate your activities on the following:
- Implement EUMETSAT’s QA policies in the assigned area in accordance with the MTG System QA plan and all relevant applicable standards
- Ensure that the applicable MTG processes are implemented in accordance with the relevant QA working practices and procedures
- Contribute to the maintenance of GEO QA working practices and procedures
- Contribute to the establishment of metrics to measure the effectiveness of the main processes
- Provide QA service to the MTG System and Ground Segment Team including MTG OPIT team, to ensure that QA policies and methods are considered
- Coordinate and conduct the support to test campaigns, including TRR, test witnessing and TRB in the assigned areas of the MTG programmes
- Perform incoming inspection of the MTG deliverables in the assigned areas
- Perform Mandatory and Key Inspection Points, MIPs/KIPs, of the assigned products
- Coordinate and support Delivery Review Board meetings
- Provide dedicated QA service to the production of the technical and programmatic documents relevant to the MTG Programme, MTG System and Ground Segment and their facilities and elements
- Critically review technical and management documentation issued in support to the MTG GS Facilities procurement
- Act as Review Secretary to the Programme Reviews and Check Points planned for MTG in adherence with the applicable requirements and procedures, ensuring that the relevant Organisation Note arrangements are correctly implemented, and that the support tool to be used for managing the Review Item Discrepancy (RID) during the Reviews is properly configured and available
- Contribute to the MTG GS Facilities procurement activities and the corrected processes
- Provide service to QA activities during the Facilities development and production process, interfacing with the EUMETSAT Technical Officers, relevant cross-divisional EUMETSAT Teams and the Industry QA/PA counterparts
- Contribute to the monitoring of the implementation of the agreed QA Plans and procedures within the industry and other organizations’ activities
- Coordinate the anomaly and non-conformance review process in assigned areas
- Contribute to the preparation and conduct of QA audits on Industry and within EUMETSAT in the areas connected with MTG GS activities, in line with the Service Contracts and Suppliers QA Audit plan
- Contribute to the regular reporting to the MTG System and Ground Segment QA Engineer, GEO QA Manager, and relevant MTG managers on QA aspects related to allocated areas of activity
- Provide inputs related to the service and attend to the weekly GEO QA Team coordination meetings and programme meetings as required
- Ad-hoc tasks within the scope of this contract, that are to be discussed and mutually agreed between the TO and SLM.
Successful Candidate
Do you think you are the person we are looking for? See below what experience or knowledge you should bring:
- University degree or equivalent in Engineering, Physics, Computer Science or relevant discipline
- At least 5 years’ experience in Quality and Product Assurance (QA/PA) in Space or Aerospace industry
- Specific experience with QA/PA processes on Satellite Ground Segments is an asset
- Hands-on experience in QA/PA processes definition, implementation, monitoring and control, and QA/PA performance metrics
- Knowledge and application of aerospace or space QA/PA standards
- Knowledge and experience with ISO 9001 and ECSS standards
- Strong experience in implementing QA policies and methods in procurement contracts for complex products such as Ground Segment Systems
- Experience in providing QA support to SW products throughout their complete development lifecycle
- Experience in following HW/SW products integration and verification
- Strong experience in driving Anomaly and Non-conformity processes, including applicable ARB/NRB boards with all necessary stakeholders
- Extended experience in conducting incoming inspection, mandatory inspection points and key inspection points of deliverables (HW and SW) composing the MTG programme
- Experience in supporting delivery review including relevant DRB boards and preparation of relevant release notes
- Strong experience in conducting TRR, test witnessing and TRB involving complex systems and numerous stakeholders
- Hands-on experience with Microsoft Office Suite
- Capability of producing and releasing in autonomy Minutes of Meetings and QA reports
- Experience in application of risk management and lessons learned processes
- Fluent in English
- Team-working mindset
Nice to have:
- Experience in usage of collaborative tools such as Jira, Confluence
- Advanced knowledge using Microsoft Excel
- Medium knowledge in using MATLAB
- Experience of working in programmes involving different partners and /or stakeholders
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Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.
About the Company
Why should you join Serco ?
At Serco not only is the nature of the work we do important, everyone has an important role to play.
Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
A world of opportunity - You’ll be wholeheartedly supported with development and career progression
Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.
What we offer
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.
We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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