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Project Product Assurance Manager

Please Note: The application deadline for this job has now passed.

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Exciting relocation package​ (if applicable) 

• Company events

Job Introduction

We have an exciting (and challenging) opening for a Project Product Assurance Manager in Noordwijk

Dynamic, Energetic, Entrepreneurial, Highly Motivated, Resilient … If this describes you then we would love to hear from you :) 

Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

  • Serco – The employer of choice for a career within the Space Sector.

Serco are a trusted provider of services to National Space Agencies and the European Space Agency (ESA), we have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.

  • Join our community of space specialists across Europe

We are proud to support the European institutional Space landscape: Serco boasts an extensive network of Space professionals located at our offices in Darmstadt, Noordwijk, Frascati, Paris and Madrid, all within close proximity of our two largest space sector customers, European Space Agency/European Space Operations Centre (ESA/ESOC) and European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT).

  • Supporting Women in Aerospace

Diversity and Inclusion is extremely important to us. Supporting women's opportunities, development and visibility in the space sector is key and that is why we are proud members and supporters of Women in Aerospace Europe, a dynamic and global network supporting women's careers in Aerospace.

Women in Aerospace Europe (WIA-E) – Supporting women in STEM (wia-europe.org)

 

Main Responsibilities

Maintenance and operation of the ESA/ESTEC Test Centre Division Quality and Safety Management System (QMS) in accordance with applicable requirements (i.e. EN-9100, ISO-9001, ECSS-Q-ST-20-07). This entails:

  • Coordination, monitoring and reporting quality and safety related subjects;
  • Ensuring the proper functioning of the safety processes applied in the test centre division;
  • Liaising with the ESTEC Health, Safety, and Environmental Unit;
  • Focal point for EN-9100, ISO-9001 and ECSS-Q-ST-20-07 certification bodies;
  • Organisation of an effective implementation of the test centre audit programme and supporting the audits;
  • Organising and supporting the NC review boards within the Test Centre, conduct root-cause and extent analyses, and contribute to the definition of action plans;
  • Initiation, management, follow-up and close-out of the action items;
  • Coordination and follow-up of audit findings and related actions in PMX tool;
  • Administer and maintain the Test Centre Sharepoint QMS site;
  • Organisation and completion of the regular review and timely update of QMS documentation;
  • Organisation and preparation of management reviews;
  • Preparation and coordination of safety- and risk assessments and dependability analyses;
  • Liaising with the QMS coordinators of TEC-M and TEC;
  • Maintain and manage the competence database of the Test Centre;
  • Monitoring the maintenance, calibration and repair activities within the scope of the Test Centre;
  • Assessing existing test facility installations and operations with respect to safety, cost effectiveness and performance to identify and suggest opportunities for improvement;
  • Preparation, coordination and control of activities contracted to industry and other institutions related to installation, assembly and acceptance of new/upgrades to test facilities;
  • Improving test methods and facilities in view of productivity, reliability and measurement quality;
  • Supporting ESA projects in risks- and safety assessments for testing related activities.

Successful Candidate

  • Minimum of 10 year experience in the space sector, including 5 years in Product and Quality Assurance or Space Environmental Testing;
  • Experience leading quality audits, in particular with regards to ECSS standards and other international standards;
  • Excellent interpersonal skills are needed, together with a high degree organizational and communication abilities, and comfortable with working in a diverse and multinational team environment.

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Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time.

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

More at:

https://www.serco.com/eu/sector-expertise/space

https://www.serco.com/eu/careers/careers-in-space

 

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