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NOC (Network Operations Centre) Engineer

Job Introduction

Serco has made significant contributions at ESA's European Space Operations Centre (ESOC) in Darmstadt, supporting a wide range of space missions and projects. Serco provides essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Their expertise in spacecraft operations, ground systems, and data processing has earned them recognition, including 'Best in Domain' awards from ESA. Their long-standing partnership with ESA reflects their commitment to excellence and innovation in the space sector, ensuring successful mission outcomes and advancing space exploration.

 

On behalf of our client, ESOC, we are looking for a skilled NOC (Network Operations Centre)  Engineer  join our team distributed over the ESOC site, in Germany.

Main Responsibilities

As NOC (Network Operations Centre) Engineer  you will concentrate your activities on the following:

  • Support to service transition & roll-out of new solutions and operational validation.
  • Support prototyping and pilot projects.
  • Supporting ESA Station Engineers and Ground Operations Engineers in identified projects and the execution of delegated tasks.
  • Support of LEOP (launch and early orbit phase) activities.
  • Provide 2nd line ground operations support to the NOC.
  • Support mission preparations (launches, mission readiness tests, station tests and tracking campaigns).
  • Testing and evaluation of system configurations.
  • Coordination and configuration control of SW (applications, OS) in use by the NOC.
  • Develop and maintain operational procedures and documentation, as well as to develop tools assisting operation.
  • The NOC Engineer will be expected to occasionally work as part of a 24/7 shift in support of launches and special operations.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

  •  You will require good professional experience in end-to-end ground station systems required for spacecraft operations, antenna, RF front-end equipment, back-end TTC systems, communication equipment, M&C systems, station general support systems and preferably also in the area of space to ground communications and RF. 
  • Experience in LEOP and Station validation will be also appreciated.

You will possess the following qualities:

  • Solid experience in end-to-end ground station systems for spacecraft operations;
    Solid test procedures, equipment and tools background.
  • Good ground systems knowledge on a subsystem level
  • Familiarity with operational environments.
  • Ability to understand and accurately predict behaviour of complex systems.
  • Fluent in English, both in speech and writing.
  • Self-starter, able to work independently with little or no supervision.
  • Pro-active and confident personality with good persuasive skills.
  • Team-player, able to interface with technical and management personnel.
  • Well-organised, able to prioritise and manage several tasks in parallel.
  • Able to work on (night) shifts occasionally.
  • Solid IT knowledge, including Linux, networking concepts and common tools and software applications.
  • Service mentality and solid understanding of a KPI driven service environment.
  • Able to write and present documentation and reports.
  • Willingness and ability to pass on knowledge to/train junior team members.
  • A good level of scripting/programming (Shell Scripting and/or Python) skills will be highly appreciated. 

On Offer:

  • Hybrid working model
  • 30% subvention on Deutschland ticket
  • Gym membership discount
  • Participation in pension and health scheme
  • 30 days of holiday

 

About the Company

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Please contact the recruitment team if needed

Data Protection:

For more information on how the personal data is processed, please see the link Data Protection policy here.

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