Package Description
Joining Serco Italy’s amazing team offers:
- Competitive Salary
- Great career opportunities
- Corporate Benefits Package
- International environment
- Possible hybrid work
Job Introduction
In Europe, we work closely with our customers to deliver custom-made and specialized services across International Organizations, Space, Immigration, and Defence. We provide tailored services for various public sector bodies including European Institutions, the Belgian and German Defence, the European Space Agency, and the European Organization for Nuclear Research (CERN). Our expertise spans IT services, Facility Management, Space Research, and Operations.
The Senior Microsoft Cloud Solution Architect (Azure & M365) is a strategic Subject Matter Expert (SME) responsible for defining and guiding the enterprise-wide architecture, governance, and transformation journey across the full Microsoft Cloud ecosystem. This includes both the productivity and collaboration layer (Microsoft 365) and the infrastructure and platform layer (Microsoft Azure).
Acting as a cross-domain architect, this role translates business needs into cohesive and future-proof cloud strategies, ensuring alignment with Microsoft's Well-Architected and Cloud Adoption Frameworks. The architect collaborates with business and technical leaders, oversees solution design, and coordinates delivery teams to ensure secure, scalable, and efficient implementation.
We’re looking for a Microsoft Cloud Architect (Azure & MS365), to reinforce the team!
We look forward to meeting you!
Main Responsibilities
Key Responsibilities
- Develop and maintain a comprehensive Microsoft Cloud strategy, covering both Azure and Microsoft 365 platforms.
- Architect cloud-native and hybrid solutions that align with enterprise IT strategy and business goals.
- Comprehensive architectural vision of the Microsoft Cloud ecosystem.
- Governance and design of enterprise-grade solutions on M365 and Azure.
- Coordination of technical teams, stakeholder engagement, and guidance on roadmap, modernization, and adoption initiatives.
Lead design and governance of:
- Identity and Access Management (Entra ID / Azure AD)
- Modern Workplace services (Exchange Online, Teams, SharePoint, OneDrive, Intune, Power Platform)
- Azure infrastructure and services (IaaS, PaaS, hybrid connectivity)
- Establish and enforce governance policies for compliance, security, licensing, cost management, and resource lifecycle.
- Coordinate technical implementation teams and external partners, ensuring architectural standards and project alignment.
- Advise on cloud migration and modernization of legacy applications and infrastructure.
- Promote collaboration between IT, security, business units, and external vendors for successful cloud adoption.
- Stay updated on Microsoft Cloud innovations and evaluate adoption opportunities.
Other Responsibilities
- Provide strategic input on:
- Application consolidation and modernization approaches
- Low-code/no-code enablement with Power Platform
- Endpoint management and Zero Trust architecture
- DevOps strategy and Infrastructure as Code standards
- Act as escalation point for architectural decisions and platform design challenges.
- Support definition of roadmap, investment plans, and business cases related to Microsoft Cloud services.
Successful Candidate
Required Skills and Experience
- Computer Science degree or equivalent qualification
- 8+ years of proven experience as a Solution Architect in large-scale enterprise environments
- Excellent English skills (spoken and written), including effective presentation skills, are a must
- Proven experience in enterprise-level Microsoft Cloud architecture, covering both Azure and M365.
- Deep understanding of Microsoft 365 services, including collaboration, identity, endpoint management, and compliance.
- Strong architectural knowledge of Azure services (compute, networking, storage, hybrid integration).
- Familiarity with cloud governance frameworks (CAF, WAF) and architecture standards.
- Experience leading multi-disciplinary teams and working across stakeholders (technical, business, compliance).
- Understanding of DevOps, CI/CD, and IaC (Terraform/Bicep) — preferred for guidance, not direct implementation.
- Ability to communicate clearly with various stakeholders
- Entrepreneurial mindset
Certifications (preferred, considered a plus); - Microsoft Certified: Azure Solutions Architect Expert (preferred)
- Microsoft Certified: Enterprise Administrator Expert (M365) (preferred)
- Microsoft Certified: Azure Security Engineer Associate
- Microsoft Certified: Azure DevOps Engineer Expert
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
About the Company
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed
Data Protection:
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