Junior System Engineer

Job Introduction

At Serco, we strive to promote and enable the diversity, development, wellbeing and safety of our people. We understand that healthier, happier employees go hand-in-hand with strong business performance, enhanced productivity and better outcomes for those we serve. We want everybody who works for Serco to have a positive experience and access to opportunities to develop in their chosen careers.

Serco Italia S.p.A. is one of the top 50 World Space Manufacturing and Service companies with a long history of providing Earth Observation operations, maintenance and front-end services to the European Space Agency. The company also offers vast experience to a huge number of IT and space markets including: central governments, defence organisations, the aerospace industry and commercial companies.

Does working in a Serco environment sound appealing to you?

We would love to hear from you and your interest in the new opportunity of Junior System Engineer in Frascati !

Role Responsibility

We are currently seeking a Junior System Engineer to join our team in Frascati, Italy. As a valued member of our diverse team, your primary responsibility will be to contribute your skills to the IRIDE FOS project, ensuring its seamless operation and you will be responsible for:

• Investigating and identifying the root causes of operational issues.
• Vigilantly observing and analysing performance results and systems functioning to identify areas for improvement and optimize processes.
• Developing corrective actions to resolve operational issues.
• Supporting the start-up and integration of new operations projects.
• Creating scripts to automate standard tasks.
• Managing system and application incidents to quickly restore services.
• Locating and addressing the underlying root causes of system and application problems to prevent incidents from recurring.
• Managing software change and release, integration and validation activities, software installation and operational verification.
• Transforming data to standard satellite formats and ensuring the dissemination of satellite data to end-users.
• Establishing, documenting, and maintaining operational procedures.
• Collecting, analysing, and summarizing engineering and operating trends and data.
• Analysing customer needs and problems to recommend new solutions.
• Generating ideas to innovate managed applications and contributing to their continuous evolution.
• Regularly interacting with technical, applications, and operational staff to ensure system integrity and security.
• Monitoring applications and analysing alarms.
• Interface with third-party suppliers.
• Supporting technical notes editing.
• Generating and maintaining operational procedures and work instructions.
• Executing regular application maintenance activities.     

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Italy and around the world.

Successful Candidate

Your skills:

Technical skills:

• Proficient in Linux shell scripting.
• Proficient in Linux (especially Red Hat), but not limited to.
• Basic knowledge of HTML and XML.
• Basic knowledge of Apache, Tomcat.
• Basic knowledge of Python programming.
• Basic knowledge of OpenLDAP.
• Basic knowledge of DB technologies, including MySQL, Oracle, PostgreSQL, SQL, ElasticSearch.
• Basic understanding of Networking concepts.
• Experience in Requirements Definition and Analysis, Project Planning, and Reporting.
• Familiarity with Docker and Kubernetes technologies.
• Familiarity with Storage and Cloud technologies.
• Good English Technical Writing skills.
• Knowledge of ESA ECSS standards is an asset.
• Knowledge of Satellite products standards is an asset.
• Knowledge of Grafana/Kibana technology is an asset.
• Java programming language knowledge.
• PHP programming language knowledge.

Personal Skills:

• Fluent in English Language, both written and spoken (>=B2).
• Strong communication skills.
• Ability to work effectively in a team environment.
• Ability to meet schedules and milestones.
• Ability to work under pressure.
• Proactive problem-solving attitude.
• Ability to work collaboratively and share knowledge.
• Willingness to travel abroad for short-term periods.

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Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time.

Package Description

Joining Serco Italy’s amazing team offers:

• Competitive Salary 
• Great career opportunities in the Space industry
• Corporate Benefits Package
• Support provided to EU Nationals requiring relocation – Information available upon request
• Company events
• International environment

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies