Package Description
Permanent contract.
Relocation solution available (if applicable).
A competitive salary/ benefits package in line with your profile and your contract.
A prestige and challenging work environment with a real opportunity to build your career.
Job Introduction
Serco improves services by managing people, processes, technology and assets more effectively. Acting on a consultative basis, Serco designs innovative solutions, integrates systems and, most of all, delivers to the public.
To reinforce our team at one of our prestigious customers in Brussels, Belgium we are currently looking for a French / English Video Conference Technician / VC Support Engineer.
Main Responsibilities
Job summary
Serco require a highly motivated Video Conference Technician to support and be part of a team of experienced Video Conference support engineers. Ideally you will have previous knowledge and experience of Cisco/Tandberg/Polycom technologies.
This is a superb opportunity to further enhance your career within an innovative and prestige environment.
Key Purpose
- Support for videoconferencing, helpdesk, first front and back office, troubleshooting.
- Perform on-site or phone support for hardware and software setups for VTC systems, including providing assistance to users attempting to connect to on-net and off net video conferences.
- Monitoring the Tandberg videoconferencing systems.
- Create and maintain all configurations (both hardware and software) for all VTC networked systems.
- Maintain and update VTC schedule.
Successful Candidate
Essential Technical and Professional skills
- Knowledge of Video Conference technologies – Cisco, Tandberg or Polycom.
- FLUENT both written and verbal FRENCH and ENGLISH.
- Very good communication skills.
- Self-motivated individual with strong team spirit is key for this role.
About the Company
Serco employs more than 130,000 employees delivering mission-critical services to government and private clients world-wide. Serco is an international service company which combines commercial know-how with a deep public service ethos.