Executive Assistant (French & English Mandatory language requirements) - Serco Europe

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We’re looking for an Executive Assistant, to support the Managing Director. The Executive assistant will be on our Brussels site, with some travel as required.

This role is highly visible and varied, providing a comprehensive and confidential support to the MD Europe. The role will be the pivotal point of the MD’s daily movements and business management. The high-level administrative support you provide will enhance the effectiveness of the Managing Director & Senior Leadership Team in Europe.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

Role Responsibility

Are you looking to secure a career in a public sector environment? We would love to hear from you! 

Languages:

Mandatory:

• French
• English

Desired:

• Dutch / German

As Executive Assistant you will be responsible for:

• Provision of administrative and organisational support to the MD Europe and Senior Leadership Team (SLT) as required.
• Organise travel, and accommodation for the MD Europe (and SLT as required).
• Manage the MD Europe’s schedule, calendar, and rescheduling requirements.
• Manage the MD Europe’s email inbox.
• Production of monthly reports for the MD Europe including BPRs
• Compile the MD Europe’s monthly expenses.
• Arrange and attend all SLT meetings, take minutes/actions and distribute to all attendees by agreed timeline post meeting.
• Coordinate and distribute SLT papers in advance of SLT meetings twice monthly.
• Arrange and attend monthly Risk and Compliance meetings, take minutes/actions and distribute to all attendees by agreed timeline post meeting.
• Coordinate and distribute Risk and Compliance papers in advance of monthly meetings.
• Provision of administrative and organisational support for the Europe Strategy Projects as required by the MD Europe or SLT.
• Organise and attend yearly management conferences.
• Deputise for the Office Manager as required.
• Essential for the post holder to be able to regularly travel around Europe, including overnight stays as required.
• Due to the nature and requirements of the role, this is a full-time, permanent position.

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

Qualifications

• The Executive Assistant will be able to demonstrate relevant skills & experience applicable to general business and/or the Europe industry.

Technical

• Excellent computer and typing skills inclusive of Microsoft Word, Excel and PowerPoint.
• Use of Serco specific software e.g. SAP, MyHR, Concur Travel etc.
• Administrative and organisational systems and processes.

Knowledge & Skills

• Proactive, self-motivated, and able to work independently
• Working within an administrative environment
• Strong communication skills, both written and verbal
• Tact and diplomacy
• Discretion and trustworthiness
• Understanding of Data Protection
• Diary management
• Experience of working in a fast-paced environment

Additional / special features of the role:

• Flexibility of working hours including the ability to travel UK wide with overnight stays as required
• Excellent organisational ability with excellent time management skills and the capacity to work independently to undertake tasks with initiative and discretion.
• The post holder must have the ability to prioritise tasks.

Serco staff are required to:

• To commit to personal training and development to ensure that your skills and knowledge are maintained at the appropriate level.
• Engage with an annual performance and development review, ensuring that the objectives within the review are achieved.
• Meet required attendance and punctuality standards.

Equal Employment Opportunities

• All employees are required to be aware of and demonstrate a commitment to Equal Employment Opportunities and cultural sensitivities in the workplace.

Professionalism

• At all times maintain professional boundaries and adhere to the Serco Code of Conduct and local policies and procedures.
• Demonstrate alignment to Serco Governing Principles acting as a role model to colleagues, managers, visitors, and stakeholders

Package Description

Excellent Salary 

Corporate Benefits Package 

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here. 

Serco European Agencies