Package Description
- Competitive Salary
- Corporate Benefits Package
- Chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team
Job Introduction
Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations across Europe.
We are currently seeking an experienced and dynamic time Psychologist to join our team.
Main Responsibilities
FEAST (First European Air Traffic Controller Selection Test) is a professional set of online tools used for the recruitment and selection of trainee Air Traffic Control Officer (ATCO) candidates.
EUROCONTROL requires 1 full-time assistant to assist internal staff.
FEAST is run and managed as a service by EUROCONTROL. The online testing system is supplied to accredited Air Navigation Service Providers (ANSPs) and ATC training organisations (known as FEAST Users). FEAST Users will use the tool locally as part of their recruitment process to select the most suitable candidates. More than 180.000 candidates have completed the FEAST selection tests since the start of the FEAST Service
Successful Candidate
Educational requirements
Mandatory:
- Bachelor Degree or a higher degree in psychology
Desirable:
- Specialisation in diagnostics, psychometric testing or selection testing
Language Requirements:
Mandatory
- The candidate shall be able to communicate in English. The desired level of English language proficiency should be equivalent to B2 or higher as defined in the Common European Framework of Reference (CEFR)
Technical/professional qualification
Mandatory:
- Minimum of 1 year of professional experience in selection testing (e.g. working for a consultancy, in an HR department in recruitment and selection, university research related to psychological diagnostics or selection testing or a service delivering selection tests).
- At least one year of professional experience with provision of help desk or customer support interacting with customers with different cultural and language backgrounds.
- At least one year of basic experience in conducting statistical analyses as common in psychology (e.g. descriptive statistics, t-tests, correlation analyses).
- At least basic knowledge and experience with SPSS or other statistical software.
- Experience in the delivery of trainings
Desirable:
- At least one year of knowledge of knowledge of FEAST, the FEAST test system and the related FEAST software platform will be considered an advantage
Experience/skills required
Desirable:
- Ability to draft documents in English
Other requirements (personal characteristics)
Mandatory
Display the following behavioural competencies:
- Planning and organisation (Displays an organised and methodical approach),
- Quality focus (Delivers consistent quality in work),
- Result focus (Strives to meet work expectations)
- Ability to work in a multinational and multicultural environment.
- Professional conduct in line with corporate behaviours of the Agency, i.e. result- driven, readiness to change, customer focus, integrity and team player approach
Required documentation
- Detailed resumes of the proposed candidate(s)
- A copy of the relevant certificates (e.g. diploma, B.Sc., M.Sc.)
- Certificate demonstrating required CEFR level from a recognised English language proficiency test (e.g. TOEFL, IELTS, Cambridge English Exams, EF SET, Avant STAMP)
- Description of past experience and projects performed
- A presentation of the company and of the material and human resources available
About the Company
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe
Why should you join Serco ?
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed
Data Protection:
For more information on how the personal data is processed, please see the link Data Protection policy here.
