Vacancies

Business Analysis and BI Support Specialist

Job Introduction

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

We are seeking a Business Analysis and BI Support Specialist to work onsite at ESA-ESTEC in the Netherlands, offering a fantastic opportunity to join one of the world’s most prestigious space agencies. This role will provide both central and project-specific support, with priorities set in regular planning meetings. All controlling functions under SCI-M are closely interlinked, requiring excellent coordination, flexibility and communication skills to ensure smooth collaboration across all tasks and teams.

Main Responsibilities

As a Business Analysis and BI Support Specialist you will concentrate your activities on the following:

Assist in establishing a self-service reporting platform for SCI-M controllers, actively contributing to the SCI Reporting project to define and implement the solution.
Manage and maintain the reporting platform, including creating and updating reports, BI solutions, shared workspaces, and apps for controllers.
Provide training, support and coaching to controllers on using available BI tools and solutions.
Continuously enhance the platform by collaborating with BI initiatives across the agency, with a focus on aligning with corporate and directorate developments.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

Bachelor’s degree in Business Administration, Finance, or a related field, with relevant professional experience.
At least 4 years of experience in financial planning, controlling, or resource management, ideally in an aerospace or project-oriented environment.
Strong experience in business intelligence tools, particularly Power BI, and maintaining collaborative platforms like Microsoft Teams and SharePoint.
Proven ability to manage data and reporting tools, with experience in implementing and maintaining self-service reporting platforms.
Strong organizational skills, with the ability to handle ad hoc requests, participate in planning meetings and align with corporate guidelines and templates.
Excellent communication and interpersonal skills, with the ability to train and support others in using BI tools effectively.
Familiarity with data access and processing tools such as the ESA Data Factory is an asset.
Proactive problem solver with a focus on continuous improvement and user satisfaction.
Fluent in English (written and spoken)
Knowledge of another EU member state language is an asset.
Candidates must be eligible to work in the EU.

On offer

Flexible working policy (hybrid working)
Comprehensive and competitive benefits plan
A range of wellness activities and employee assistance programs
Casual dress code
Bike Scheme

Relocation:

The Netherlands' central location in Europe makes it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air with Amsterdam Schiphol Airport one of Europe's busiest and most well-connected airports, facilitating easy international travel.
Serco offers relocation support for all EU passport holders that are planning to relocate to the Netherlands and work for Serco B.V.

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here.

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