cSOC - Security Operator

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Support provided to EU Nationals requiring relocation – Information available upon request

• Company events

Job Introduction

We have an exciting (and challenging) opening for a cSOC - Security Operator in Darmstadt. 

Dynamic, Energetic, Entrepreneurial, Highly Motivated, Resilient … If this describes you then we would love to hear from you :) Come and join talented diverse Serco team at the European Organisation for the European Space Operations Centre (ESOC) based in Darmstadt, Germany. 

European Space Operations Centre (ESOC), Darmstadt, Germany, tracks and controls European spacecraft, and develops and manages ground systems. As Europe’s centre of excellence for satellite operations, ESOC is home to the engineering teams that control spacecraft in orbit and build the systems on the ground that support missions in space.

More here

Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

• Serco – The employer of choice for a career within the Space Sector.

Serco are a trusted provider of services to National Space Agencies and the European Space Agency (ESA), we have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.

• Join our community of space specialists across Europe

We are proud to support the European institutional Space landscape: Serco boasts an extensive network of Space professionals located at our offices in Darmstadt, Noordwijk, Frascati, Paris and Madrid, all within close proximity of our two largest space sector customers, European Space Agency/European Space Operations Centre (ESA/ESOC) and European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT).

• Supporting Women in Aerospace

Diversity and Inclusion is extremely important to us. Supporting women's opportunities, development and visibility in the space sector is key and that is why we are proud members and supporters of Women in Aerospace Europe, a dynamic and global network supporting women's careers in Aerospace.

Women in Aerospace Europe (WIA-E) – Supporting women in STEM (wia-europe.org)  

Main Responsibilities

For our activities at the European Space Security and Education Centre (ESEC) in Belgium and the European Space Operations Centre (ESOC) in Germany, we are currently seeking to employ a highly motivated and enthusiastic Security Operator to work in an exciting innovative international environment.

The role will be part of the ESA Cyber Security Operations Centre (cSOC), a new centre for cyber-security which will safeguard all ESA systems against malicious interference. 

As cSOC - Security Operator you will concentrate your activities on the following:

• Monitor alerts, configures tools, prioritizes/triages alerts or issues to determine whether real security incident is occurring;
• Monitor the alert queue and performs the triage of security alerts;
• Monitor security dashboards and the health of security sensors;
• To identify and characterize possible security issues;
• To diagnostic every security event;
• To perform first response to security incidents;
• To escalate to Tier#2 when needed;
• To support the Tier#2 activities;
• To continuously monitor health statuses of the system and of composing sub-systems;
• To create trouble-tickets in case a problem occurs;
• To decide whether the first level maintenance activities should be launched and to trigger them (contingency management);
• To escalate all issues which are out of the first level maintenance scope;
• To support investigation of alarms

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

• The candidate should have a relevant educational background and experience
• Conducting incident response investigations for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists;
• Effectively communicate tasks, guidance, and methodology with other teams;
• Use a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise;
• Skilled in the use of Microsoft Office products;
• Good knowledge of English both written and spoken;
• Team player with friendly nature and a willingness to learn;
• Strong service focus and customer facing skills.

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

About Serco

Serco is responsible for the Network Operations Centre (NOC) services at the European Space Operations Centre (ESOC).The Network Operations Centre provides the 24h/7 remote operations services of the ESTRACK ground station network. As part of this service, Serco provides the first line Operations Control Centre (OCC) maintenance and operations services at ESOC. 

We manage the Operational Computer and Communications Infrastructure and ESTRACK ground stations for the European Space Agency at European Space Operations Centre (ESOC). This infrastructure supports operational and support systems including Ground stations, Mission Control, Flight Dynamics, Simulators, Mission analysis, general  support, Firewalls, Network and systems management facilities and Operational communications network for data and voice services

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here.