Service Delivery Coordinator

Package Description

Competitive Salary 

Corporate Benefits Package 

Chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

Job Introduction

Serco is a trusted partner for European institutions and international organizations, offering diverse services like ICT support, infrastructure, contact center management, and more for over 30 years. Our dedicated employees share a commitment to quality service.

We continuously strive to enhance service delivery, fostering an environment where ideas thrive. With a track record of excellence across sectors, we're embarking on a new mission - partnering with the Justice sector to establish transition houses in Enghien, promoting community integration and individual success.

Join us in Enghien as Service Delivery Coordinator to support this initiative. Explore the opportunity below and apply to be part of our community, where well-being and Serco values drive everything we do.

Main Responsibilities

Responsibilities :

• You coordinate the day-to-day operations of the transition house program
• You supervise and support staff members in their roles
• You assist in the development and implementation of program initiatives
• You provide direct support and advocacy to residents
• You maintain accurate program records and documentation
• You collaborate with external agencies and partners to enhance services
• You assist with program budgeting and financial management
• You participate in program evaluation and quality improvement efforts
• You represent the program in various community settings

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

LEVEL OF EDUCATION

• Bachelor's degree in social work, psychology, criminology or a related field.

KNOWLEDGE AND SKILLS

• Minimum of 8 years of relevant experience in social work, crisis intervention, or non-profit management.
• Strong organizational and interpersonal skills
• Ability to work collaboratively with diverse groups of individuals
• Excellent communication and problem-solving abilities
• Familiarity with program management and administrative tasks
• French and English, Dutch is a plus

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

About Serco 

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here.