Package Description
Excellent Salary
Corporate Benefits Package
Support provided to EU Nationals requiring relocation – Information available upon request
And the chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team
Job Introduction
Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.
What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.
Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
We are hiring a Quality Assurance Manager for our prestigious partner DIGIT TM (DG Informatics) in Brussels. DIGIT-TM is a contract from the European Commission for IT services across Europe.
If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.
We look forward to meeting you! Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.
At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!
Main Responsibilities
DESCRIPTION OF THE TASKS
Tools/ Methodologies used in the unit
The main methodologies and tools used are:
RUP (Rational Unified Process)
PM2 (EC Project Management Methodology)
CITnet (Commission Information Technology network)
Bitbucket
SharePoint
Confluence
Jira
MS-teams
MS-Office
Successful Candidate
Education and technical expertise
The Quality Consultant will have a level of education corresponding to Level 6 of the
European Qualifications Framework Education (which typically corresponds to a bachelor’s level or 3 years of higher education). He/She will also have at least 6 years’ experience of IS Quality corresponding to Level 3.
The Quality Consultant will participate in the elaboration, construction, and transition phases of the project. He/she will be responsible for the quality of the project. He/she will
report to the Project Manager (DIGIT).
The activities to be carried out are (non-exhaustive list):
Elaboration and maintenance of IS quality control procedures
Provision of quality plans and elaboration and implementation of service level agreements
IS Quality control and evaluation
Provision of quality studies, quality assessments or other quality matters associated with information system projects
Definition, elaboration, and management of functional and quality tests
Advice on quality improvements
Assistance in the implementation of project management methodology
Risk analysis
Writing user manuals
Specific expertise
The Quality Consultant must have specific experience and expertise in the following:
Working on Information systems and projects
In-depth knowledge of IS quality assurance and quality control
In-depth experience with quality procedures
Proven knowledge of testing technologies, methodologies, and tools
Good knowledge of information systems lifecycle
Knowledge of software development methodologies (e.g., RUP, PM2, Agile)
Capable of communicating effectively with involved various actors (testers, developers,
management etc.) and of working in teams.
Writing test cases, quality plans, test scenarios, and test scripts
Testing applications, Tests coordination and execution
Capability to persevere in retesting solutions.
Aptitude in reporting and in reporting of test results
Strong capacity in preparing and writing studies
Strong capacity to give high level presentations
Ability to apply high quality standards
Rapid self-starting capability, and ability to cope with fast changing technologies
Experience delivering tests in Protactor/Selenium or similar tools. JAVA and/or SQL
knowledge is a plus. Experience with CI/CD processes.
Languages
Due to the particular nature of a large international organisation such as the European
Commission, candidates should also have the following linguistic skills:
Ability to understand, speak and write in English (B2 level), French is an asset
Ability to participate in multilingual meetings (English and French spoken),
Excellent communicator
All documentation will be written in English.
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Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.
About the Company
Why should you join Serco ?
At Serco not only is the nature of the work we do important, everyone has an important role to play.
Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
A world of opportunity - You’ll be wholeheartedly supported with development and career progression
Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.
What we offer
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.
We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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