Package Description
What we offer if you join our amazing team:
• Competitive Salary
• Corporate Benefits Package
• Exciting relocation package (if applicable)
• Company events
Job Introduction
Are you fascinated about Space? Do you have a working experience with POLARIS systems? You could be our new Polaris Implementation Engineer. Come and join talented diverse Serco team at the European Space Research and Technology Centre (ESTEC) based in Noordwijk, the Netherlands.
Serco is among the leading Space Industry and Services Companies. Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions.
Main Responsibilities
As part of the DG & Programme Portfolio Section at ESA/ESTEC, you will have the following responsibilities:
- Provide consultancy to ESA mission teams to get established within POLARIS (typically during mission development phases A through to D.
- Develop and maintain interface with industrial partners to ensure smooth data integration with POLARIS systems, ensuring consistency of data and continuity of data exchange
- Organise internal user requirements for developments and evolutions within POLARIS, notably with the relevant software applications
- Develop and maintain the POLARIS end user service portal
- Work closely with corporate IT services to ensure the establishment of best practices within ESA missions, for example the implementation of relevant security polices
- Assist with data compliance checks of migration activities and software upgrades/evolutions
- Ensure new features of POLARIS software are communicated the end users via the POLARIS end user service portal and where required, tailored training sessions
Successful Candidate
Do you think you are the person we are looking for? See below what experience or knowledge you should bring::
Technical Skills:
- A deep understanding of ESA mission development process
- A deep understanding of POLARIS applications and infrastructure is required
- A good experience in provisioning web applications using standard application frameworks and related Web technologies.
- Solid understanding of ITIL and ISO27001 processes
- Solid understanding of product data management and IT service management best practices
Non-Technical Skills
- A very good working knowledge of spoken and written English language is essential. Excellent communication skills (written, interpersonal, negotiation, etc.) are crucial.
- Must be able to train and explain issues to users over the telephone and email, and to maintain clear communication with the ESA’s technical responsible on all tasks and projects.
- Ability to work independently and manage multiple tasks simultaneously.
- High sense of rigour, proactive attitude to solve problems
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Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.
About the Company
Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland.
What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.
As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers.
A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.
If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you.
Make a difference every day.
Take pride in what you do!
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