Package Description
What We Offer
- Remote Working Opportunities
- Allowance for the Intern for the daily expenditures (300€/mo)
- And the chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team
Job Introduction
We are seeking a Market Research Analyst Intern!
This role will focus on identifying and analysing potential service contract opportunities within major UN-related and international organizations based in Europe. The intern will map institutional priorities, procurement frameworks, and tendering mechanisms, providing actionable insights to strengthen Serco’s positioning within this strategic market segment.
Main Responsibilities
Objective:
To conduct a comprehensive desktop market research study identifying potential service contract opportunities within key UN-related and international organizations based in Europe.
Scope of Work:
Target Organizations: Large UN organisations based in Continental Europe countries where Serco is currently present such as:
- Organization for Security and Co-operation in Europe (OSCE) – Vienna, Austria
- World Trade Organization (WTO) – Geneva, Switzerland
- International Criminal Court (ICC) – The Hague, Netherlands
- Organisation for Economic Co-operation and Development (OECD) – Paris, France
- Bank for International Settlements (BIS) – Basel, Switzerland
- International Red Cross and Red Crescent Movement – Geneva, Switzerland
- International Olympic Committee (IOC) – Lausanne, Switzerland
- United Nations Office at Geneva
- UN High Commissioner for Refugees (UNHCR) – Geneva
- World Intellectual Property Organization (WIPO) - Geneva
- International Organization for Migration (IOM) – Geneva
- World Health Organization (WHO) – Geneva
- UNESCO – Paris
Key Deliverables:
A comprehensive summary paper with conclusions and recommendations
Per organization
- Organisation profile like goals, priorities, key Investment areas, organizational structure, staff, org charts, budget/funding, locations, etc
- A structured database of current and upcoming service contract opportunities (e.g., consulting, logistics, IT, facility management, etc.)
- Note: can start by using our sector value proposition
- Profiles of procurement portals and tendering processes for each organization
- Summary of past awarded contracts and key suppliers, including identification of current incumbents
- Recommendations for positioning and engagement strategies
Research Activities:
- Desktop research using official websites, procurement portals, and public tender databases
- Analysis of procurement trends and budget allocations
- Monitoring of newsletters, press releases, and annual reports
- Optional: outreach to procurement contacts for clarification or additional insights
Successful Candidate
Tools & Skills Required:
- Strong analytical and organizational skills
- Proficiency in Excel or other data management tools
- Ability to synthesize large volumes of information into actionable insights
- Fluent in English; knowledge of French or other European languages is a plus
- Educational background in International Relations, Politics, History and similar programmes is a plus
- Previous similar experiences is a plus
About the Company
About Serco Group
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe.
Why Should You Join Serco ?
- Contribute to innovative projects in the public services sector, and making a difference.
- Your contributions are valued and recognized, with opportunities for professional/personal growth.
- Be part of a company passionate about diversity and inclusion
- Enjoy a friendly and professional environment that respects your work-life balance.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed
Data Protection:
For more information on how the personal data is processed, please see the link Data Protection policy here.