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Bid Writer

Job Introduction

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Junior Bid Manager, based in Brussels.

Role Responsibility

  • To provide high quality multilingual bid writing services to bids of various scales and complexity on either an individual or a portfolio basis

  • To support the bid team in the creation of storyboards and to ensure that these are adhered to throughout bid creation

  • To work with subject matter experts (SMEs) and other colleagues and specialists to ‘interpret’ solutions and to extract information

  • To create quality responses which are well-written, accurate, concise and visually engaging and which effectively convey the required message, answer the customer’s requirements (including adherence to word counts, presentational requirements and evaluation criteria requirements) and score well

  • To understand and capture subtleties and nuances within our solutions and to replicate the passion of our SMEs and operational teams within our bid responses

  • When required, to conduct additional research to supplement bid responses including collation and presentation of relevant data

  • To elegantly incorporate win themes, USPs, sales messages, case studies and ‘hot button’ material into responses

  • To manage the language quality of bids to ensure consistent nomenclature, tone and register throughout a submission or portfolio of submissions

  • To support the management bid collateral and information sharing across the bid team

  • To manage and mentor more junior or less experienced members of Bidding Services providing support to their continued learning and professional development

  • Where external contractor Bid Writers are allocated to a bid team, to ensure smooth integration into the bid team and provide ongoing guidance and coaching

To support the monitoring and improvement of the quality of bid submissions ensuring high standards of attention to detail

The Ideal Candidate

  • Ability to quickly grasp and assimilate complex information and apply creative intellect

  • Empathetic with an affinity for the passions and interests of colleagues

  • Methodical, process-driven and organised with excellent attention to detail

  • Ability to multi-task and prioritise particularly in a pressured environment

  • Proactive team player

  • Adaptable, flexible and resilient

  • Lives the Serco values

  • Strong influencing skills

Excellent communication skills including relationship development and stakeholder management; individuals will be confident and articulate in all communications



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

What you’ll get

#An informal hierarchy & work environment

Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

#Learning & development opportunities

We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

#An attractive salary package or Daily rate

#Exciting projects

You’ll take ownership of various projects for public clients: calling for creativity and innovation, at the cutting-edge of service and technology.

#A strong corporate culture

You’ll join a dynamic team of smart and ambitious people. From the way we hire, to the way we relate to our clients − our values form the foundation of the way we work.

#A rock solid company

Together with more than 50,000 professionals FY2019 who are active in the sectors of defense, transport, justice, immigration, healthcare and other citizen services across the Globe, we bring a world of experience to what we do.

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies


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