Package Description
Further information available from the Serco Europe Recruitment Team
Job Introduction
You will assist in providing support for the recruitment process. Including reporting, on-boarding of new personnel, project staff and identification of candidates for inclusion in proposals or other new business submissions. You will also help to manage the documentation of the different staffing needs of our clients (EU institutions).
Training Programme
Initially you will experience a number of workplace sessions and technical trainings.
These focus on workplace skills including ; teamwork, communication and commercial awareness. Along with an induction to Serco Europe’s Recruitment team you will also gain an in depth understanding of the different Directorates-Generals and EU Agencies. We also operate a ‘Buddy’ system which means that from the first day you will assigned to an experienced Recruiter Administrative Officer who will help you settle into life at Serco Europe, introduce you to your colleagues and ensure you are trained and capable of providing support to the team.
Your progress will also be overseen by the Recruitment Team Leader who will meet with you on your first day with the experienced Recruitment Administrative Officer to set your objectives and continuously monitor your progress over the three month term, they will also be responsible for your final review process
Main Responsibilities
The key person will be responsible for:
The ‘Administrative Support’ Intern provides daily support to all team members.
He/she will support multiple projects in the DIGIT TM portfolio.
The duties include the performance of general administration, reporting and specific tasks for the projects.
The specific tasks assigned to this duty mainly comprise the preparation of various types of formal project-related documents.
Management and optimalisation of the Business Management Software system, including CRM, e-commerce, etc...
Provide CRM related information on request to the team.
Record Candidate and Customer communication on the internal Database system.
Support in overseeing performance reporting (Excel and Internal systems), ensuring accuracy of data.
Ensure the proper setup and follow up of team meetings.
The duty includes the proper capturing of important discussion items, preparation of minutes and follow up of any logistical arrangements and preparation of meetings.
Any other additional tasks related to the projects or the overall management of the portfolio.
Successful Candidate
You must currently be enrolled in a study program related to Office Management or in Administration, eligible to complete an internship.
Knowledge and skills:
Demonstrable experience in administration and office management within a fast paced, high demand environment.
Ability to follow existing administrative procedures and understand the underlying processes, whilst continuously exploring opportunities for process improvement.
Strong ability to modify/produce documents, ensuring they are accurately aligned to specific customer requirements.
Excellent communication and relationship building skills.
Experience in CRM software
Very good knowledge of MS Office – particularly;
PowerPoint produce engaging/professional presentations.
Excel
Well organised and resilient to pressure.
Excellent command of English
Excellent command of French and/or Dutch with written ability
High level of attention to detail.
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Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.
About the Company
Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.
The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.
As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers
What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.
Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you
A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.
We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.
Take pride in what you do.
