IT Specialist (ITS) - 9740

Package Description

Excellent Salary 

Corporate Benefits Package 

Chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring an IT Specialist (ITS) for European Commission DG Informatics (DIGIT TM) in Brussels and various locations around Europe.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!

Main Responsibilities

Are you looking to secure a career in a public sector environment? We would love to hear from you! 

Responsibilities 

• Participation in the development and maintenance of the existing EESSI components in particular in the testing phase.
• Participating in the design and development of the future EESSI components, in particular in the testing phase.
• Preparing, facilitating, and reporting about the testing activities.
• Analysing issues reported by EESSI stakeholders and check reproductivity of the issues in timely manner
• Collaboration with the Business Analyst team and development team with what relates to quality assurance and quality control processes
• Risk analysis with regards to the testing activities and the delivery deadlines
• Assistance in Business cases, Vision documents, Project Charters, Quality Plans and Security Plans when needed
• Interaction with other business analysts, business owners, customer, users, project leaders and the other testers in the team

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

LEVEL OF EDUCATION

• Bachelor's level or 3 years of higher education 

KNOWLEDGE AND SKILLS

• Self-motivated and autonomous, with ability to manage and follow up on multiple tasks simultaneously
• Strong analytical skills, ability to approach problems from multiple angles and find creative solutions
• Proven capacity to analyse complex information, to consider options in a clear and structured way, to propose and implement recommendations and to make sound decisions
• Ability to work effectively both with team members and with customers
• Ability to work under pressure and with tight deadlines, to make timely decisions, to reprioritize tasks responding to changes in a rapidly evolving work environment
• Rapid self-starting capability.
• Excellent interpersonal and communication skills.
• Strong capacity in preparing and writing technical analysis.
• Capability to speak to business and technical audiences.
• Ability to apply high quality standards.
• Ability to participate in multi-lingual meetings, excellent communicator.
• Very good knowledge in the following technologies:
  • Java
  • Jira
  • Agile
  • Groovy
  • IBM Rational Quality Management (RQM)
  • Jmeter
  • Cucumber/Java integration
  • SoapUI
  • Microsoft Office (Excel, Word)
  • IBM Rational Functional Tester
  • IBM Rational Performance Tester
  • ITIL
  • SCRUM
  • UNIX
  • XML
  • LDAP

Due to the particular nature of a large international organisation such as the European Commission, candidates should also have the following non-technical skills:

• Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team; 
• Ability to participate in multilingual meetings
• Ability to work in multi-cultural environment, on multiple large projects;
• Excellent Team Player 
• High degree of discretion and integrity is required as the applications managed and maintained inEMPL,A.4 contain personal and confidential data

CERTIFICATIONS AND STANDARDS

• ITIL
• ITSQB

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

About Serco

Under the DIGIT TM II framework contract Serco provides external service provision in Time and Means for development, consultancy and support in the field of Information Systems for the European Commission, the European Commission Executive Agencies and Joint Research Centre (JRC) on Lot 1, 2 and 3 in Brussels and various locations around Europe.

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here.