Package Description
Salary information available upon application – Relocation assistance will be provided.
Job Introduction
Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 120,000 employees worldwide.
Due to continued growth, we are looking to recruit an IGA - Technical Expert on our prestige customer site in central Frankfurt, Germany.
Main Responsibilities
- Technical lead supervising a small group of developers and system administrators on the topic of identity management
- contributing to IT projects in their different phases, from design to implementation of IT services and systems, including maintenance, release and documentation, with a focus on identity management contributing to and adding value to the Identity Governance and Administration processes, security device management, Crypto Key and certificate management, privileged access/session management and security operational acceptance;
- assessing and improving tools or procedures related to the aforementioned processes and their documentation;
- proposing and implementing security improvements and/or initiatives in IT systems related to identity management ;
- producing and maintaining accurate and up-to-date technical documentation related to security processes and preventive maintenance procedures;
- investigating, diagnosing and resolving system security-related problems using available and up-to-date tools and referring to external suppliers if required, as well as assisting first and second-level support staff;
- establishing sound communication channels with customer areas.
- Communicating with business areas and other IT units related to business needs and requirements for identity management.
- Work in a shift system possible
- On-call duties possible
Successful Candidate
The ideal candidate should have at least 5 years of the relevant experience.
- Bachelor’s degree in information technology, computer science, information system security, or related disciplines
- Team lead experience
- Engineering and design experience
- an advanced command of English with proven drafting ability;
- a good understanding of Information Security principals and standards;
- experience of working in IT security teams or providing consultancy services in the financial industry;
- minimum of five years of work experience in IT security services and/or Identity and Access Management;
- solid technical IT knowledge and design and implementation experience in all of the following areas:
- identity and access management and user provisioning technologies and processes;
- directory services, as well as current practices in authentication, authorisation and session management;
Behavioural competencies:
- shows commitment to the achievement of team and organisational goals;
- manages multiple assignments and tracks progress on numerous processes simultaneously;
- uses diplomacy and tact when dealing with colleagues;
- uses simple/clear words to communicate ideas;
- examines IT security issues critically and adopts relevant approaches geared towards successful business solutions;
- strives to simplify complex processes, increasing the speed and/or quality of output;
- maintains cooperative relationships with staff and management at all levels and communicates
- ideas in an effective manner and ensures mutual comprehension;
- understands who his/her clients are and what their expectations are, and ensures timely responses in order to serve them;
- has a strong customer focus;
- manages his/her own workload independently, without burdening other team members unnecessarily;
- embraces new, current and future IT security trends, technology and processes with
- enthusiasm and is interested in independently expanding his/her knowledge;
- identifies potential hurdles in advance and takes action to resolve such problems.
About the Company
Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 120,000 employees worldwide.
Serco is a values-led company and our culture and ethos are at the heart of everything we do.
These are core values that employees live by at Serco:
• We value working with our customers in a collaborative, flexible way.
• We encourage social responsibility, treating people in the way we would wish to be treated.
• We instil a stimulating culture where people feel they can personally make a difference.
• We aim to build a long term relationship by bringing assured service delivery, helping our clients achieve their ambitions.
