Facility Management Officer (ESA-ESTEC)

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Company events

• Access to training 

• Access to the sport and social recreational facilities at ESTEC Escape Recreation Centre

Job Introduction

Serco are a trusted provider of services to National Space Agencies and the European Space Agency (ESA), we have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.

We are looking for a dynamic Facility Management Officer to join our team at the esteemed ESA-ESTEC site in the Netherlands. Step into a remarkable role that grants you access to one of the globe's highly coveted space agencies – an opportunity that launches your career into orbit! The ideal candidate will be overseeing activities in the field of soft facilities management services and events organisation and will report to the Head of Support Services Section.

Main Responsibilities

As a Facility Management Officer you will concentrate your activities on the following:

• Oversee services within the soft facilities management domain, such as catering, cleaning, landscaping, etc.
• Facilities management support to esa projects.
• Be the contact point for public transport, overseeing agreements/contracts with taxi and bus providers.
• Coordination and monitoring of transport and storage activities, including goods' inwards.
• Liaison with customs (e.g. Import/export) and other official entities in the host country and in esa (e.g. Legal department).
• Coordination in the organisation of conferences and special events (e.g. Open day, team day) in ESTEC.
• Ensure adherence to procedures in relation to health and safety.
• Preparation of contractual documents, surveys and reports.
• Facilitate and draft minutes of meetings.
• Prepare implementation plans and schedules, including budget planning and execution monitoring.
• Evaluate and make recommendations for improvement.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

• Master’s degree or equivalent qualification.
• Minimum 4 years of relevant experience in facility management or service management.
• Experience in customs procedure and/or import/export matters is an asset.
• Willingness to follow training on the subject to keep abreast of changes in regulations.
• Strong customer focus.
• Excellent interpersonal skills are needed, together with a high degree organizational and communication abilities.
• Comfortable with working in a diverse and multinational team environment.
• Ability to work independently and establish good working relations with relevant actors in ESA and Industry.
• Proficient in the English language, both written and spoken.
• Knowledge of Dutch language.
• Knowledge of another EU member state language is an asset.
• Candidates must be eligible to work in the EU.

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

About Serco

Serco Europe has operated in the Netherlands and Spain over the past 30 years, mainly in the field of Space. Serco Netherlands and Spain have a long history of partnership and trust with the European Space Agency (ESA).

In both countries, Serco is proud to deliver the highest calibre of people and services at ESTEC (ESA’s technology and engineering hub) and ESAC (ESA’s Astronomy and Science centre).

At the heart of its business, Serco Netherlands and Spain source, train, care and support employees, enabling them to better pursue their dreams of working in the Space industry in excelling in the delivery of essential public services.

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here.