Expert in AI/ NLP/ ML (AI /NLP/ML) - 8118

Package Description

Excellent Salary 

Corporate Benefits Package 

Support provided to EU Nationals requiring relocation – Information available upon request

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring a Expert in AI/ NLP/ ML (AI /NLP/ML) for our prestigious partner DIGIT TM (DG Informatics) in Brussels. DIGIT-TM is a contract from the European Commission for IT services across Europe.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!

Main Responsibilities

Are you looking to secure a career in a public sector environment? We would love to hear from you! 

As Expert in AI/ NLP/ ML (AI /NLP/ML) you will be responsible for:

• Development and maintenance of software applications in the field of Natural Language Processing (NLP), Machine Learning (ML), Deep Learning (DL) and/or Artificial Intelligence (AI);
• Design, implement and maintain a scalable, reliable and secure hybrid cloud ML Ops infrastructure to deploy, test, manage and monitor ML models in different environments;
• Work closely with data scientists and back-end developers to build, test, integrate and deploy ML models;
• Analyse performance metrics and troubleshoot issues to ensure high availability and reliability;
• Design CI/CD pipelines, use orchestration solutions and data versioning tools;
• Creating automated anomaly detection systems and constant tracking of its performance;
• Design the IT architecture for solutions in the NLP / ML / AI fields, and coordinate its implementation considering master- and meta-data management concepts
• Provision of security studies, security assessments or other security matters associated with information system projects;

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

LEVEL OF EDUCATION

• A master degree of 5 years.

KNOWLEDGE AND SKILLS

Following skills and knowledge are required for the performance of the above listed tasks:

• Excellent knowledge of managing a MLOps infrastructure.
• Excellent knowledge with application containerization, virtualization.
• Good knowledge of TensorFlow (TFX), Airflow, MLflow, Kubeflow or equivalents.
• Good knowledge of Perl, Python, Matlab, R and its NLP/ML libraries (SpaCy, NLTK, scikit-learn, pandas…).
• Good knowledge of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, Neural Network, and/or artificial intelligence frameworks.
• Good knowledge of Data Management.
• Good knowledge of AWS and/or Azure.
• Good knowledge of Linux.
• Good knowledge of Unix and Bash.
• Good knowledge of natural language processing systems lifecycle and agile software development methodologies.
• Good knowledge of quality assurance and quality control for machine translation (MT) and experience with MT quality procedures, testing methodologies and tools, such as automatic quality metrics (BLEU scores and similar) and human evaluation of MT quality.
• Knowledge of query languages, such as SQL, Hive, Pig, etc and with information extraction.
• Knowledge of NoSQL databases, such as MongoDB, Cassandra, HBase, etc.
• Knowledge of data visualisation tools, such as D3.js, GGplot, etc.
• Experience in the field of corpus based linguistics.
• Experience with alignment models and classification methods.
• Experience with data analytics over big datasets, non-structured databases as well as data lakes. Optional certifications:
• AWS Certified Machine Learning.
• Microsoft Azure AI Engineer Associate.
• SAS Certified Professional AI and Machine Learning Certification.
• Good knowledge of cloud solutions for data science applications.
• Ability to give business and technical presentations.
• Ability to apply high quality standards.
• Ability to cope with fast changing technologies.
• Very good communication skills with technical and non-technical audiences.
• Analysis and problem solving skills.
• Capability to write clear and structured technical documents.
• Ability to participate in technical meetings and good communication skills.
• MLOps experience
• The interview will check the technical stack from the TA and the MLOPS experience
• One or two days in the office per week

 Due to the particular nature of a large international organisation such as the European Commission, candidates should also have the following non-technical skills:

• Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team;
• Ability to participate in multilingual meetings;
• Ability to work in multi-cultural environment, on multiple large projects;
• Excellent Team Player;
• Ability to understand, speak and write English C1, French CI will be an advantage;
• High degree of discretion and integrity is required as the applications managed and maintained in RTD.H.DEP.IT contain personal and confidential data.                                                                                                   

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.