Package Description
- Competitive Salary
- Corporate Benefits Package
- Chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team
Job Introduction
Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.
We are hiring a Data-warehouse & reporting developer for the European Commission in Brussels and various locations around Europe.
Main Responsibilities
- Design of Data Quality and Health Monitoring processes.
- Writing of technical documentation.
- Assistance with deployment and configuration of the system.
- Elaborate on Data governance topics, considering:
- Data quality: implement processes to ensure data accuracy, consistency and reliability across all data sources. Establish data quality metrics and monitoring systems to continuously assess and improve data integrity.
- Data lineage: set up a data lineage system to track the data flow from source to target. Ensure transparency and traceability of transformations and processes to facilitate troubleshooting and compliance.2
- Data observability: implement tools and techniques to monitor data pipelines in real time. Develop dashboards and alerts for detecting anomalies, data drift, and pipeline failures to maintain robust data operations.
- Data catalogue / metadata management: establish and manage a comprehensive data catalogue to provide a centralised repository of metadata.
- (Personal) Data protection (GDPR): ensure compliance with GDPR and other data protection regulations. Develop policies and procedures for handling personal data, including consent management and data anonymisation.
- Data authorisation / access: design and implement data access control mechanisms. Develop rolebased access control (RBAC) policies and audit access logs.
- Data security: collaborate with the IT security team to develop and implement data security policies. Ensure data encryption and secure data storage.
- Data logging: establish data logging standards and practices to ensure comprehensive logging of data usage and changes. Implement log management solutions to facilitate auditing and compliance.
- Define best practises: develop and disseminate best practices for data management and governance within the organisation. Conduct trainings and workshops to promote a data-driven culture.
- Act on AI governance, with a special concern on:
- AI ethics / fairness: develop frameworks and guidelines to ensure our AI applications are ethical and fair.
- AI Act compliance: stay updated on AI regulatory requirements and ensure organisational compliance with the AI Act and other relevant regulations.
- Active involvement in the Data & AI Risk management.
- Participation in meetings with other project teams.
Successful Candidate
LEVEL OF EDUCATION
Bachelor's or Master's Degree
KNOWLEDGE AND SKILLS
- Excellent experience in data governance, data management or related.
- Proficiency in data governance tools, data quality tools, data lineage tools and metadata management solutions.
- Familiarity with data security standards and technologies.
- Knowledge of GDPR, data protection laws, and AI regulations such as the AI Act.
- Knowledge of data warehouse design & architecture.
- Knowledge of SQL, NoSQL.
- Good knowledge of ETL tools.
- Good knowledge of modelling tools.
- Good knowledge of online analytical data processing (OLAP) and data mining tools.
- Experience in data quality, data control and monitoring techniques.
- Ability to work in English.
- Excellent communication and interpersonal skills to collaborate with cross-functional teams, conduct training sessions, and promote data governance best practices.
About the Company
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe
Why should you join Serco ?
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed
Data Protection:
For more information on how the personal data is processed, please see the link Data Protection policy here.