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Expert Product Owner

Package Description

  • Competitive Salary 
  • Corporate Benefits Package 
  • Chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

Job Introduction

Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

We are hiring a Expert Product Owner for European Commission in Brussels and various locations around Europe.

Main Responsibilities

  • Works within the agile process and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the agile development team.
  • Supervises several business analysts.
  • Possesses an in depth knowledge of goals and desired objectives of the project.
  • Interacts and validates requirements with the business.
  • Propose solutions by combining IT tools and business process refactoring or improvements based on an indepth understanding of a specific business domain.
  • Creates, maintains, prioritizes, and sequences the product backlog based on business value or return of investment.
  • Creates user stories and acceptance tests from themes and features granular enough for a single sprint.
  • Is involved in the decision making process related to user stories scheduling into sprints.
  • Participates in project planning, daily stand-up meetings (SCRUM).
  • Participates to retrospectives, sprint and release planning, demos and other Scrum-related meetings.
  • Reviews deliverable and demonstrable product version/software functionalities after every sprint.
  • Organizes live demonstration of the product at the end of the sprint.
  • Facilitates the acceptance of the product by the business.
  • Develops and maintains standards for testing.
  • Provides progress reporting.
  • Assists with internal and external communication by improving of transparency and dissemination of information.
  • Assists with prioritization and resolution of defects / bugs.
  • Performs the role of Scrum master.

Successful Candidate

LEVEL OF EDUCATION

 Bachelor's or Master's degree

KNOWLEDGE AND SKILLS

  • Experience with large, enterprise-level multi-user and technologies Information Systems.
  • Experience in Agile.
  • Experience in electronic document management (i.e. Documentum).
  • Good knowledge of agile toolbox (i.e. JIRA, Confluence, BigPicture, Gliffy, Balsamiq, etc.).
  • Good knowledge of Application Management Lifecycle
  • Good knowledge of Service Oriented Architecture.
  • Good knowledge of applications design.
  • Good knowledge of modelling tools.
  • Good knowledge of Enterprise Architecture.
  • Good knowledge of Relational DBMS.
  • Good knowledge of business process analysis.
  • Knowledge of interoperability technology (e.g. web services, message oriented middleware, service oriented bus).
  • Good redaction skills.
  • Ability to cope with fast changing technologies used in application architecture and design.
SPECIFIC EXPERTISE
  • At least 5 years working experience with electronic document management tool (competence level min 5)
  • At least 5 specific expertise in Java SE/EE (competence level min 5)
  • At least 5 years working experience with SOAP/REST webservices (competence level min 5)
  • At least 5 years working experience with Oracle DB (competence level min 5)
  • At least 5 years working experience in Scrum methodology (competence level min 5)
CERTIFICATIONS & STANDARDS:
Mandatory certification (one of):
  • Certified Scrum Product Owner (CSPO),
  • Professional Scrum Product Owner (PSPO),
  • SAFe Product Owner or equivalent
Optional certifications :
  • ITIL certification above ITIL foundation (or equivalent).
  • Project management certification such as Prince2, PM² or equivalent

About the Company

Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe

Why should you join Serco ?

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Please contact the recruitment team if needed

Data Protection:

For more information on how the personal data is processed, please see the link Data Protection policy here

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