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Enterprise Architect

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including; Space, Immigration, international organisations & special projects and defence and ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Germany and across Europe.

ORS Group has been caring for and supporting refugees in four different countries, from accommodation to integration. We ensure that all people entrusted to us in refugee accommodation have a safe place to sleep, space for employment and access to food and medical care.

Coming to a foreign country as a refugee can be a frightening experience. That is why, on behalf of our public clients, we offer safety and orientation to the new arrivals and aim to be supportive throughout the process. We offer our help in social and professional integration.

We are hiring an Enterprise Architect for our partner ORS. The location is flexible with travel requirements in Germany and Switzerland

The Enterprise Architect (EA) is aligned to a Capability, functional area (e.g. data) or Business Unit in the UK and Europe (UK&E) Division, supports the development of solutions for bids and Contract Improvement programmes (SIPs) by studying and understanding business requirements, identifying gaps (if any) between business requirements and current IT capabilities, defining technology solutions to bridge the gap and making sure that the project scope is maintained and solutions implemented in line with design.

They are expected to work closely with Senior Serco business and IT representatives and the IT Directors to understand their business unit needs, roadmap solutions to tackle the IT needs of the business unit and/or client and assure the technical delivery of the solutions. 

The Enterprise Architect must also understand not just the IT needs of the business but also the overall impact of proposed solutions to the profitability of the business.  They will be a specialist in at least two or three particular technology disciplines whilst maintaining a vast knowledge of current and emerging IT technologies.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

Are you motivated and determined and do you want to work in a multicultural and dynamic company? Are you passionate about the immigration of refugees, open-minded and willing to make a difference in our society? Then this could be the right job for you.


Role Responsibility

As an Enterprise Architect you will concentrate your activities on the following:

  • Liaise with business representatives, functional leaders (e.g. the Enterprise Data Officer) and the Divisional IT Enterprise Architect team to understand the needs of business unit
  • Liaise with other IT professionals (e.g. IT Senior/Solution Leads, Standard Service Technical Leads) to design solution architectures for business unit operations and bids
  • Ensure compliance to solution architectural design in the implementation of projects
  • Provide architectural guidance and Leadership to the IT Senior/Solution Architects and Technical Delivery teams to ensure delivery is in line with the sector roadmap designs
  • Provide Delivery execution guidance to the delivery team, supporting the design governance of the workstream breakdown.
  • Render consulting and technical support services on project implementation to the IT Senior/Solution Architects and Technical Delivery teams
  • Explain technical issues and IT solution strategies to Business Unit stakeholders and other IT professionals as required in support of solutions.
  • Develop and maintain a technology and service roadmap for the security sector, working with Business Stakeholders and IT Directors to ensure this is maintained, current and meets future capability needs
  • Guide the activities of Solution Design for Security Sector solutions to ensure timely completion of Technical Delivery projects
  • Ensure that solution designs are in sync and aligned with business needs and support Sector Roadmaps
  • Review the proposal of vendors and suppliers to ensure that quality inputs are deliverable, aligned to Sector Roadmaps and compliant with Enterprise Architecture standards.
  • Monitor the activities of external teams on IT workstream projects
  • Identify and mitigate existing business risk or risks associated with solution architecture.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

Essential technical and professional skills, knowledge and qualifications: 

  • Strong Microsoft Stack
  • Education: A Bachelor’s degree especially in IT related discipline is expected but not mandatory. A thorough understanding of modern IT Infrastructure, applications and Cloud based technologies is very important. 
  • Problem solving skills: They must be good at thinking up innovative ideas and solutions to problems. They must be an analytical thinker and logical in approaching issues
  • Communication: The Enterprise Architect must possess effective communication skills that enables them to convey complex technical details to clients in a straightforward manner
  • Flexible and innovative: Must be innovative and should be up-to-date with current technologies. He/she must be able to identify technical issues and be able to design solutions to fix them. Most importantly, they should be flexible in making plans and program decisions.
  • Ability to gather and assimilate information
  • Good knowledge of security standards, legislation and best practice
  • Ability to be adapt and prioritise
  • Ability to work under pressure and meet deadlines
  • Ability to think ahead and anticipate problems, issues and solutions
  • German/English speaking mandatory.




Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

What we offer if you join our amazing team:

• Competitive Rates 

• Company events

About the Company

Why should you join ORS / Serco ?

At ORS / Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

You will become an important member of a harmonious team that supports each other and works passionately towards the values and standards of our company. 

What we offer

  • The opportunity to develop personally and make an important contribution to people in need. 
  • A company passionate about diversity and inclusion
  • We are a company that wants to make a big difference in the immigration sector 

About Serco / ORS 

People are at the centre of everything we do. We treat everyone as equals, respect their dignity and promote their individual self-determination.

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

Our goal is to create perspectives and generate added value for the people entrusted to us in our accommodation, as well as for the local population and economy.

To this end, we always set ourselves the highest goals and pursue them faithfully with integrity, humility and diligence. 

By joining ORS / Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies

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