Package Description
Full details on application - Relocation assistance provided, if applicable.
Please note that this position is also open to freelancers (independent contractors).
Job Introduction
Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.
Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.
Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe.
For one of our prestigious customer in Brussels we are looking for: Education and Training Expert
Main Responsibilities
Duties:
- Manage the preparation and delivery of theoretical and practical training on Deployable IS (Information Systems) Infrastructure Technologies, including all assigned services and associated capabilities or systems.
- Supervise the alignment of course documentation and material with current Bi-Strategic Command (Bi-SC) Directives for Individual Training.
- Manage training of assigned instructor staff to ensure readiness for the complex network protocols employed with NATO Communication Services.
- Responsible for the integration of Deployable IS (Information Systems) Infrastructure matters in other courses as required.
- Supervise preparation, update, and alignment of assigned courses with CIS Security and Service Management and Control services.
- Supervise and conduct training delivery in a Mobile Training Team (MTT) and in e-learning courses where required.
- Supervise application of the NCISS Quality Assurance Policies for students and assigned instructors.
- Coordinate O&M Level 1 and 2 on Deployable IS (Information Systems) Infrastructure training systems and associated equipment including Preventive Maintenance Inspections an O&M Level 3 and 4 with related stakeholders within and outside of the Agency.
- Conducts NCI Agency business processes to include Project Management, Time Accounting and Service Management.
- Perform any other duties as required.
- The employee may be required to undertake deployments in support of military operations and exercises, and/or TOY assignments, both within and outside NATO boundaries in excess of 30 days duration up to 183 days in any period of 547 days, and may be on short notice.
- The employee delivers and supports training on NATO Deployable CIS (DCIS), a vital asset to NATO Response Forces (NRF), the SSG/DNOC, and Federated Mission Networking (FMN). The complex Deployable IS (Information Systems) Infrastructure Technologies, require highly qualified staff members.
- Conducting training delivery in a Mobile Training Team (MTT) where required.
Successful Candidate
Requirements:
- Required Education and Qualifications A Bachelor of Science (BSc) or Master of Science (MSc) degree at a nationally recognized/certified University in a discipline related to the Information Technology (IT) content with 4 or 2 years of respective function-related experience is required.
- Industry recognized certifications in system administration, operating systems, and/or system engineering: Microsoft Certified Solution Expert (MCSE Cloud Platform and Infrastructure), VMware Certified Professional 6 (VCP6).
- NATO CIS Technical Instructor Certificate.
- Prince2 Certificate on Project Management.
- ITIL Foundation Certificate.
Clearance: Valid NATO secret
About the Company
Serco Services Belgium, part of the Serco group, A FTSE250, Multi-national Service Provider. In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services in the IT department with over 220 staff members.
What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.
Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you