EU Commission: Linux System Administrator - Server and client administration, scientific applications and user support (004714)

Job Introduction

At Serco, we strive to promote and enable the diversity, development, wellbeing and safety of our people. We understand that healthier, happier employees go hand-in-hand with strong business performance, enhanced productivity and better outcomes for those we serve. We want everybody who works for Serco to have a positive experience and access to opportunities to develop in their chosen careers.

The Joint Research Centre (JRC) is the European Commission's science and knowledge service which employs scientists to carry out research in order to provide independent scientific advice and support to EU policy. As subcontractor, Serco Italia S.p.A. is currently looking for a EU Commission: Linux System Administrator - Server and client administration, scientific applications and user support to join our great team in Ispra (VA)!

Does working in a Serco environment sound appealing to you?

We would love to hear from you and your interest in this new job opportunity!

Does this vacancy not suit your profile? Not to worry, you can send your updated CV to careers.italy@serco.com – a member of our Recruitment Team will come back to you shortly after.

Role Responsibility

Are you looking to secure a career in a public sector environment? We would love to hear from you! 

As EU Commission: Linux System Administrator - Server and client administration, scientific applications and user support you will be responsible for:

The requested profile is a system and desktop/application administrator for the management of JRC corporate infrastructure for

• Virtual and physical systems configuration
• Storage and backup services configuration for servers and clients
• IT support for end user computing and services

Nature of tasks

In addition to the tasks described for the profile in Service Requirements document for the framework contract, the selected person will need to be able to support both daily operations for relevant services and contribute to the execution of new projects.

Main activities will be:

• Administration of Linux-based client/server platforms (virtual and physical)
• Administration of Windows-based client/server platforms
• Installation and configuration of client/server software and administration of laboratories IT infrastructure and end user environment
• Management of users and computers based on Active Directory infrastructure
• Management of end user VDI platform including resource configuration and proper setup for Corporate level services like CI/CD and BDAP platforms (JRC BigData)
• Handling of backups and restore operations in support of end user environment
• 1st /2nd level support
• Computer hardware management: analysis and resolution, problem definition
• Maintenance of a detailed HW/SW inventory
• End User applications installation and configuration support
• Interaction and collaboration with upstream support teams

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Italy and around the world.

Successful Candidate

Your skills: 

Knowledge and skills:

• Very good experience in the following fields is required:
• System administration of Linux platforms (Ubuntu, RedHat Enterprise Linux, and various Linux   flavours   of   RedHat   OSes)   and   installation   and   configuration   of   desktop applications 
• Support for users of scientific information systems
• Support for users on specific scientific software like GIS tools, ARCGIS, ENVI/IDL, GRASS
• Support for solution of hardware and software problems 

The following practical experience is desirable: 

• System  administration  of  Windows  client  platforms  (Legacy  Windows  OS,  Windows 10/11) and System administration of Windows server platforms (Legacy Windows server OS, Windows server 2016/2019/2022) 
• Active Directory concepts 
• Support for laboratories and end user IT environment 
• Support for backup/restore operations 
• Management/configuration of active directory related services like WSUS, SCCM, MDT
• Ability to analyse users’ needs, translate into precise requirements and propose ad hoc or Corporate solutions
• Production of technical documentation and training manuals for management and users 

Certification required: 

• ITIL Foundation

Please, note that this is an Onsite external service provision at the Joint Research Centre of Ispra, in Varese. The work location are premises of the participating EU Institutions (or upon mutual agreement, home-working for tasks not requiring presence on contracting authority’s premises).

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Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time.

Package Description

Joining Serco Italy’s amazing team offers:

• Competitive Salary 
• Great career opportunities in the Space industry
• Corporate Benefits Package
• Support provided to EU Nationals requiring relocation – Information available upon request
• Company events
• International environment

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies