Documentalist / Event Coordinator

Job Introduction

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

We are looking for a dynamic Documentalist / Event Coordinator to join our team at the esteemed ESA-ESTEC site in the Netherlands. Step into a remarkable role that grants you access to one of the globe's highly coveted space agencies – an opportunity that launches your career into orbit!

Role Responsibility

As Documentalist​ you will concentrate your activities on the following:

• Handling of formal communication, within the complex institutional and commercial environment of ESA, EU and industrial partners and analyse the importance/status of the documentation, classify it accordingly and provide related support on the range of issues addressed;
• Operation, maintenance of the Programmes relevant DMS (Sharepoint, Eclipse etc) for informal and official documentation for senior management with internal and external relations including C-level executives-where applicable set-up an archive of original documents;
• Process of the configuration-controlled document changes of official papers relevant to the activities of the Directorate;
• Draft documentation and correspondence, consolidate inputs to monthly reports following internal procedure with regard to the registration, distribution and filing of documents;
• Support to daily activities of the office Programme Management Office;
• Report directly to the IRIS² Office Programme Manager for the sessions;
• Prepare and send out the agenda, arrange the logistics;
• Write, register, store and distribute the minutes;
• Establish, maintain and follow-up Action Item list;
• Consolidation and support validation of senior management inputs to corporate communication and relevant publications, coordinate interview requests, etc;
• Special attention to the development of communication with management interacting with external stakeholders, maintain and develop a DMS/CRM;
• Support to organization of internal and external events in particular events with C-level executives;
• Preparation and management of the logistic event planning of events such as the TIA yearly seminar;
• Coordination of participation to main conferences.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

• A bachelor's degree in Business Administration, Communications, or another relevant discipline;
• At least 4 years of relevant work experience;
• A broad knowledge to navigate around and understand formal communication and be able to analyse a range of issues within complex institutional environments and industrial landscape;
• Experience in documentation management and in the field of communication;
• A good sense of organization;
• Interest and good understanding of ESA Programmes and related activities, knowledge and experience in the field of telecommunication and experience with liaising with C-level executives would be a distinct advantage;
• Be capable to execute activities with a high degree of autonomy;
• Deliver qualitative output under time pressure;
• Excellent interpersonal and communication skills as well as tact and discretion are required;
• Proficiency in the use of the Agency’s information systems and tools is an asset;
• Comfortable with working in a diverse and multinational team environment;
• Proficient in the English language, both written and spoken;
• Knowledge of another EU member state language is an asset;
• Candidates must be eligible to work in the EU.

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Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time.

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Support provided to EU Nationals requiring relocation – Information available upon request

• Company events

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

More at:

https://www.serco.com/eu/sector-expertise/space

https://www.serco.com/eu/careers/careers-in-space

Serco European Agencies