IT System Engineer

Job Introduction

At Serco, we strive to promote and enable the diversity, development, wellbeing and safety of our people. We understand that healthier, happier employees go hand-in-hand with strong business performance, enhanced productivity and better outcomes for those we serve. We want everybody who works for Serco to have a positive experience and access to opportunities to develop in their chosen careers.

Serco Italia S.p.A. is one of the top 50 World Space Manufacturing and Service companies with a long history of providing Earth Observation operations, maintenance and front-end services to the European Space Agency. The company also offers vast experience to a huge number of IT and space markets including: central governments, defence organisations, the aerospace industry and commercial companies.

Does working in a Serco environment sound appealing to you?

We would love to hear from you and your interest in the new opportunity of IT System Engineer in Frascati !

Role Responsibility

Are you up for a thrilling adventure in Frascati, Italy? Join our dynamic and diverse team as a IT System Engineer and embark on a journey of providing top-notch engineering support to Serco projects.

You will be involved in Maintenance activities relevant to Copernicus, Destination Earth (DestinE) and Italian PNRR initiatives. The position allows to work on every aspect of Software System Engineering, such as software design, software validation, support to Operations Teams, Test automation, interface facilitation between Teams.

As IT System Engineer you will be responsible for:

• Supporting corrective and evolutive maintenance activities, assisting the solution design phase and the follow-up of technical teams, performing troubleshooting, and solving problems handling technical analysis;
• Supporting the implementation of End-to-End solutions for operational systems, considering initial requirement analysis;
• Supporting Integration, Validation and Verification (IVV) activities;
• Supporting the design and implementation of automated Testing Pipelines (following CI/CD approach);
• Reviewing and updating technical documentation to streamline the flow of information from Development Team to Operations Team.

Successful Candidate

Your skills:

• Degree in Information Technology (IT), Engineering, Technical Science;
• Knowledge of Linux/Unix Operating System environment, and scripting;
• Knowledge of code versioning and CI/CD tools (Git, Jenkins, GitLab, etc..);
• Working experience with Programming languages (e.g. Python, etc.);​
• Working experience in containers orchestration (e.g. Docker, Kubernetes);​
• Working experience in software testing, with preparation of Test Plan and Test Report;
• English Level B2 (Upper-Intermediate), written and spoken;

Desirables

• Knowledge of Agile and DevOps practices;
• Experience of System Engineering processes (e.g., ECSS standard);
• Knowledge of relational and NoSQL Databases (e.g., PostgreSQL, Solr);
• Working experience with Cloud infrastructure and pipeline deployment;
• Capability of writing technical documentation (e.g., Procedures, Technical Notes, Interface Control Document, System Design Document);
• Knowledge of Ticketing Management (e.g. JIRA);
• Knowledge of Earth Observation satellite data product formats;
• Knowledge of Copernicus and Destination Earth (DestinE) programs;
• Critical thinking and self-organization skills.

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Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time.

Package Description

Joining Serco Italy’s amazing team offers:

• Competitive Salary 
• Great career opportunities in the Space industry
• Corporate Benefits Package
• Support provided to EU Nationals requiring relocation – Information available upon request
• Company events
• International environment

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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