Package Description
- Competitive Salary
- Corporate Benefits Package
- Chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team
Job Introduction
Serco is the preferred partner for European Institutions and International Organizations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.
We are hiring a Database Expert for European Commission in Brussels and various locations around Europe.
Main Responsibilities
- Operating the various components part of the “Compass Corporate” environments.
- Improve the reliability and availability of the platform.
- Monitor and proactively address the potential issues of the platform.
- Provision of expert advice and assistance on the installation, configuration and tuning of tools and platforms required for the "Compass Corporate" microservices based infrastructure. These include: Oracle, Elastic Search, Apache, Redis, Rundeck , Ansible, Vault.
- Configuration of automated deployment of new versions of applications. This could be to microservice-based platforms running on the “on-prem cloud” using PKS containers or on AWS EKS service.
- Configuration of automation and configuration management tools such as Rundeck and Ansible.
- Linux systems administration tasks and scripting.
- Monitor system performance and availability, identify and resolve issues that may cause service disruptions, and proactively prevent potential incidents.
- Manage backups and disaster recovery plans to ensure business continuity in the event of a system failure or other major disruption.
- Identify potential security vulnerabilities or compliance issues and implement measures to mitigate those risks.
- Respond to and resolve technology-related incidents and service requests, including troubleshooting issues and escalate problems as necessary.
- Ensure compliance with relevant laws, regulations, and industry standards, such as data privacy regulations, cybersecurity frameworks, and ITIL best practices
- Apply best practices of distributed architecture to solve complex integration problems between information systems and K8s microservices.
- Configure the lifecycle of the microservices in a container-based infrastructure.
- Define and configure monitoring dashboards.
- Define and configure the alerting policies for the operation team.
- Collaborate with team members for operations support
- Maintain performance of applications and databases
- Document and provide training on the procedures in place.
- Enhance automation level.
Successful Candidate
LEVEL OF EDUCATION
Master's degree.
KNOWLEDGE AND SKILLS
Rapid self-starting capability. Excellent interpersonal and communication skills.
Familiarity with microservices and architecture in the cloud.
Good knowledge of applications design. Good knowledge of architecture best practices and
patterns. Knowledge of interoperability technology (web services, message-oriented
middleware, event architecture), applications design and Relational DBMS.
Good understanding of relevant technologies in development, integration, deployment, and
operation of Information Systems
Ability to cope with fast changing technologies used in application architecture, design and
cloud integration.
Excellent interpersonal and communication skills
Ability to participate in multi-lingual meetings, ease of communication.
Ability to give technical presentations.
Ability to apply high quality standards.
Capability of integration in an international/multi-cultural environment.
Knowledge of Enterprise Architecture tools and standards
SPECIFIC EXPERTISE
- A very good expertise in Linux system administration.
- A very good understanding of automation, Infra as code : Shell script Terraform, Rundeck, Python, Ansible.
- A very good expertise in database management (Oracle, Elastic Search, Redis, Postgres, AWS RDS, AWS Aurora, Postgres).
- A good understanding of container platforms such as EKS/PKS/Kubernetes.
- A good understanding of microservice and Springboot type infrastructure.
- Experience with middleware integration platforms (Apache).
- Experience of application architecture, in particular cloud-based and related concepts and services AWS Config, AWS S3.
- Experience with Monitoring tools : Grafana, ELK (Kibana), Splunk, Prometheus.
- Experience in software development and Information System integration architecture design and patterns, in multi-platform and multi-architectural context.
- Experience with Confluence, JIRA, Agile methodologies.
- Expertise in IT integration projects defining business and system integration requirements.
- Experience with micro-services and event-management based architectures Enterprise Architecture and modelling tools and standards.
- Experience in monitoring and coordinating a portfolio of SW reusable components and support teams.
- Expertise in designing, implementing and monitoring service KPIs and SLAs.
CERTIFICATIONS & STANDARDS:
- Linux.
- Database Administration.
- AWS RDS.
About the Company
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe
Why should you join Serco ?
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed
Data Protection:
For more information on how the personal data is processed, please see the link Data Protection policy here.