Data Access Operations Engineer

Job Introduction

We have an exciting (and challenging) opening for a Data Access Operations Engineerwith SPACE sector experience. 

Dynamic, Energetic, Entrepreneurial, Highly Motivated, Resilient … If this describes you then we would love to hear from you  

Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

• Serco – The employer of choice for a career within the Space Sector.

Serco are a trusted provider of services to National Space Agencies and the European Space Agency (ESA), we have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.

• Join our community of space specialists across Europe

We are proud to support the European institutional Space landscape: Serco boasts an extensive network of Space professionals located at our offices in Darmstadt, Noordwijk, Frascati, Paris and Madrid, all within close proximity of our two largest space sector customers, European Space Agency/European Space Operations Centre (ESA/ESOC) and European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT).

• Supporting Women in Aerospace

Diversity and Inclusion is extremely important to us. Supporting women's opportunities, development and visibility in the space sector is key and that is why we are proud members and supporters of Women in Aerospace Europe, a dynamic and global network supporting women's careers in Aerospace.

Women in Aerospace Europe (WIA-E) – Supporting women in STEM (wia-europe.org)

Role Responsibility

You will be part of the Sentinels Data Hub Team as Operations engineer. You be involved in monitoring and maintaining the Sentinels Rolling Archive data dissemination Service.

The service provides Sentinel­-1, Sentinel-­2, Sentinel­-3 and Sentinel-­5P products to end users according to the levels of service agreed with the European Space Agency.

Main tasks are:

• Support the review and/or preparation of the documentation relevant to the indexing and storage of the main  products metadata in the DHuS archives scientifically meaningful to end-users.
• Support testing and verification activities.
• Execute regular maintenance activities.
• Support the configuration control and definition of the network interfaces.
• Execution of Transfer to Operations of service applications (e.g. DHuS).
• Real­-time monitoring and control of the end-­to-­end product publication chains.
• Management of service incidents and anomalies.
• Generation and maintenance of Operational Procedures and work instructions.
• Linux Shell scripting for operational incidents management.
• Interfacing with other groups (software development teams, PDGS teams, Copernicus SCI team, Network and Security team).
• Support the update of web contents (e.g. user guides, news publication, service web portals)
• Support to the help desk for replying to operational engineering issues.
• Extraction of service statistics and generation of weekly, monthly and quarterly Operational Reports and Service Performance Reports.
• IT Service Infrastructure housekeeping.
• Support On-call operational activities.

Successful Candidate

Requirements

• Good knowledge in Linux Operating Systems (e.g. RedHat)
• Good Knowledge of Linux shell scripting.
• Good Knowledge of Database Management Systems (e.g. MySQL, PostgreSQL).
• Fluency in English (written and spoken)
• Ability to work in a team and to share and acquire knowledge
• Pro­active problem solving attitude

Desirables:

• Knowledge of Earth Observation satellite data product formats.
• Knowledge of remote sensing algorithms
• Knowledge of Copernicus Data Access Project
• Good knowledge of French (written and spoken)

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Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time.

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Company events

• Performance Management

• International environment

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.
• Pension

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

FOR SPONTANEOUS APPLICATION SEND YOUR APPLICATION HERE : careers.italy@serco.com 

Serco European Agencies