Configuration and Documentation Management (CADM) Officer (RT-C/EOP-B/00147)

Job Introduction

Serco is among the leading Space Industry and Services Companies. We have over 40 years’ experience in supporting the space sector: Since the creation of the European Space Agency (ESA), our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. 

Serco and Proud - Make a difference every day.

New opportunity available for a Configuration and Documentation Management (CADM) Officer​! Do you have broad expertise in the field of Business Management & Programme/Project Controlling Support​? Apply now.​

Role Responsibility

• Acting as a Configuration and Documentation management expert within Copernicus Programme to support the definition and maintenance of the project Configuration Management Processes and tools, and to promote standardisation.
• Contribute to the establishment and maintenance of the project CADM plans and monitor that CM performances are met (together with the Product Assurance Managers and Project Controllers).
• Act as secretary to Configuration Control Boards (CCBs) for the disposition of Request for Waiver (RFWs), Request for Deviation (RFDs) and configuration change requests / proposals. Prepare the meeting ad follow up disposition of amendments to the contract.
• Registration and distribution to relevant reviewers, of Change Requests, Contract Change Notices, Requests for Deviation/Waivers.
• Prepare the CCB meetings by soliciting the required inputs and follow up resulting actions and disposition of amendments to the contract.
• Support the control of the evolution of the Project Baseline Requirements and the provision of traceability of the changes.
• Support the setting up and coordination of Project Reviews to ensure the availability of the Data package and manage the RID/eRID System.
• Support the implementation and maintenance of adequate configuration control methods and procedures, consistent with applicable standards/requirements.
• Provide status data and maintaining a well-structured configuration record system.
• Support the setting-up and monitoring of operations and maintenance of the Project Data Management System (DMS) Document Configuration and Change Management (DCCM) within the Eclipse software Suite for management, storage and control of ESA Unclassified - with Limited Distribution (e.g.: ITAR/EAR Docs) and Classified Information.
• Assist in the preparation of project audits.
• Support configuration audits and configuration inspections.
• Perform Data collection, extraction from different Corporate applications (e.g. PRISMA, Eclipse,) and from various internal sources and data consistency checking and coherence analysis.
• Support the project documentalists in retrieving documents from local DMS, DMS’s from external partners and/or industry.
• Train staff and contractors on Eclipse and other DMS tools.
• Liaise with industrial partner’s CADM officers and documentalists for exchanging data and resolving documentation and configuration related issues.
• Other responsibilities as defined by the Product Assurance, Project Controllers and Project Managers.

Successful Candidate

• Master’s degree or equivalent qualification.
• At least 4 years of previous working experience in a similar role.
• Proficient in MS Office packages.
• Knowledge of ESA Configuration and Documentation Management standards (ECSS) is an advantage.
• Knowledge of ESA administrative and documentation management tools is a definite advantage.
• Experience with ESA and Earth Observation projects in fields such as Product Assurance, System Engineering and/or Project Control is an advantage.
• Excellent planning and organisation skills and attention to detail.
• Good communication skills and the ability to work both autonomously and as part of a team within the boundaries of assigned tasks and a stringent schedule.
• Initiative, positive attitude and motivation to perform to high standards in a demanding environment.
• Ability to establish and maintain effective working relationships with external parties (e.g. Industry).
• Fluent in the English language (spoken and written), knowledge of other European languages is an asset.

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Exciting relocation package​ (if applicable) 

• Company events

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland.

What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers.

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you.

Make a difference every day.

Take pride in what you do!

More at:

https://www.serco.com/eu/sector-expertise/space

https://www.serco.com/eu/careers/careers-in-space

Serco European Agencies