Package Description
Excellent Salary
Corporate Benefits Package
Relocation Assistance (if applicable)
Further information available from the Serco Europe Recruitment Team
Job Introduction
At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.
Serco and Proud - Make a difference every day.
We currently have an exciting opportunity for a Business Analyst, based in Brussels.
Main Responsibilities
Description of tasks:
- Analysis of Business requirements
- Business model analysis
- Business process analysis
- Assistance in Vision documents
- Business processes modelling
- Functional requirements and business cases analysis
- Risk analysis
Successful Candidate
Knowledge and Skills
- Good knowledge of information systems matters
- Good knowledge of large organisation administrative business processes
- Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model etc.)
- Good knowledge of BPMN or UML or other with equivalent value
- Knowledge of software development methodologies (e.g. RUP, Agile)
- Strong capacity in preparing and writing business analysis
- Capability to speak to business and technical audiences
- Strong capacity to give high level presentations
- Ability to apply high quality standards
- Ability to participate in multi-lingual meetings, excellent communicator
- Capability of working in an international/ multicultural environment.
Education
Bachelor’s level or 3 years of higher education or an equivalent number of years of IT professional experience as stated in the DIGIT-TM – Service Requirements.
Experience
- Minimum 7 years of IT experience in requirements life-cycle management (gather, analyse, document, and change management) in the context of IT applications
- Minimum 5 years' experience with UML or CASE tools
- Minimum 3 years of business process analysis
- Minimum 3 years of business process modelling experience
- Minimum 3 years' experience in the interoperability of systems and data exchange
- Very good experience with relational databases
- Very good experience in dealing with stakeholders and business representatives
- Very good communication skills
Specific expertise
- Minimum 7 years' experience in elicitation and analyse of business requirements
- Minimum 7 year’s experience in documentation of business requirements and functional decomposition
- Minimum 3 years' experience in analysing requirements for data exchange with web services (REST, SOAP)
- Minimum 5 years in functional design of information systems with modelling tools (e.g. UML);
- Minimum 3 years' experience with business modelling tools and notations (e.g. Aris, BPMN)
- Minimum 2 years' experience in project methodologies (e.g. RUP)
- Minimum 2 years' experience in writing use cases and test scenarios
- Minimum 2 years' experience with JIRA
Additional requirements:
Available within a three months' time frame.
Personal skills
- Ability to work in a team
- Ability to analyse complex documents
- Ability to follow and interpret Internal procedures and standards
- Ability to work with imposed deadlines
- Ability to work independently on specific tasks while at the same time functioning as a member of a project team.
- Fluent in English and/or French
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Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.
About the Company
Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.
The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.
As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers
What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.
Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you
A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.
We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.
Take pride in what you do.