Administration Team Coordinator

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Support provided to EU Nationals requiring relocation – Information available upon request

• Company events

Job Introduction

We have an exciting (and challenging) opening for a Administration Team Coordinator in Darmstadt. 

Dynamic, Energetic, Entrepreneurial, Highly Motivated, Resilient … If this describes you then we would love to hear from you :) Come and join talented diverse Serco team at the European Organisation for the European Space Operations Centre (ESOC) based in Darmstadt, Germany. 

European Space Operations Centre (ESOC), Darmstadt, Germany, tracks and controls European spacecraft, and develops and manages ground systems. As Europe’s centre of excellence for satellite operations, ESOC is home to the engineering teams that control spacecraft in orbit and build the systems on the ground that support missions in space.

More here

Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

• Serco – The employer of choice for a career within the Space Sector.

Serco are a trusted provider of services to National Space Agencies and the European Space Agency (ESA), we have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.

• Join our community of space specialists across Europe

We are proud to support the European institutional Space landscape: Serco boasts an extensive network of Space professionals located at our offices in Darmstadt, Noordwijk, Frascati, Paris and Madrid, all within close proximity of our two largest space sector customers, European Space Agency/European Space Operations Centre (ESA/ESOC) and European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT).

• Supporting Women in Aerospace

Diversity and Inclusion is extremely important to us. Supporting women's opportunities, development and visibility in the space sector is key and that is why we are proud members and supporters of Women in Aerospace Europe, a dynamic and global network supporting women's careers in Aerospace.

Women in Aerospace Europe (WIA-E) – Supporting women in STEM (wia-europe.org)  

Main Responsibilities

As Administration Team Coordinator you will concentrate your activities on the following:

• Manage a small team of administrators
• Act as the line manager for the team
• Perform regular catch-up sessions (appraisals) with the team
• Ensure excellent service quality and performance
• Monthly (and ad-hoc) service reporting
• Act as an escalation point for the customer & internally 
• Work as part of the team
• Take on routine and ad-hoc administrative and office support activities;
• Perform general administration tasks (e.g., organising business travel and training);Maintain and validate financial data;
• Provide support to Controlling and Accounting activities;
• Manage licenses from industrial vendors;
• Maintain and perform consistency checks of databases;
• Support management of service contracts (e.g., preparation of response to Additional Service Requests from the customer);
• Support procurement related activities (e.g., GRN check, triggering renewals, amending POs);
• Support customer in Supplier Management incl. correspondence;
• Support customer in regard to Cost Centre Management;
• Compile reports for the customer.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

• Applicants should have a good educational background together with a successful proven experience in a secretarial or administrative assistant role.
• The position requires a proactive person with excellent organizational skills, a meticulous attention to detail, and a hands-on mentality.
• Good communication skills and an open personality are required including the ability to establish pleasant working interfaces both internally and externally.
• Very good MS Excel skills are required for the position (familiarity and ability to work with Pivot tables etc.).
• Computer literacy, as well as fluency in English (German would be a plus) are a prerequisite for the position.

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

About Serco

Serco is responsible for the Network Operations Centre (NOC) services at the European Space Operations Centre (ESOC).The Network Operations Centre provides the 24h/7 remote operations services of the ESTRACK ground station network. As part of this service, Serco provides the first line Operations Control Centre (OCC) maintenance and operations services at ESOC. 

We manage the Operational Computer and Communications Infrastructure and ESTRACK ground stations for the European Space Agency at European Space Operations Centre (ESOC). This infrastructure supports operational and support systems including Ground stations, Mission Control, Flight Dynamics, Simulators, Mission analysis, general  support, Firewalls, Network and systems management facilities and Operational communications network for data and voice services

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here.