Administration Support Specialist (ESA-ESTEC)

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Support provided to EU Nationals requiring relocation – Information available upon request

• Company events

• Access to training 

• Access to the sport and social recreational facilities at ESTEC Escape Recreation Centre

Job Introduction

Serco are a trusted provider of services to National Space Agencies and the European Space Agency (ESA), we have over 40 years’ experience supporting the space sector and providing services for all stages of our customer’s space missions.

Main Responsibilities

Create Purchase Order related objects in support of the agreed Work Plans:

• Shopping carts in ESA-P.
• GRNs / Confirmations in ESA-P.
• Entering the above changes in the ACTIS planning tool.
• Entering part of the above changes in the Infor EAM tool.

Create Contracts and CCN objects in support of the agreed Contract Action Plans:

• Shopping carts in ESA-P.
• TEB Nominations in ESA Star.
• New Rfx in ESA-P.
• Contracts in ACTIS.
• Entering the above changes in the ACTIS planning tool.
• Entering subcontractor information in geo-return tool EROS 200 per year.
• Follow up on the approval of all the above objects in the relevant tools.
• Follow up on the CCN creations and implementation in esa-star.
• Provide reporting such as statistics and progress status related to the task 1 and 2.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

• Bachelor’s degree, ideally in the field of business or public administration, information technology, applied economics, or a combination.
• At least 4 years of experience related.
• The candidate will be expected to have a generic understanding of SAP and procurement in ESA.
• Experience in the following tools will be an advantage: ESA Procurement process and TEC WBS and funding basics, ESA-P to record financial transactions, ESA-Star to initiate procurements, ACTIS to enter planning dates and statuses, EAM to enter financial asset management data, CCD Portal to retrieve contract closure documents, EROS to update or modify geographical return information, WLMS to update workload entries
• A solid and multiple years of experience in a similar position.
• Excellent interpersonal and communication skills, highly organized, tactful, autonomous, flexibility, team spirit and discretion are a must.
• Highly proficient with modern electronics office automation tools, in particular Microsoft Office suite and electronic mailing (preferably Office 365).
• Familiarity with ESA working environment in a similar position is an asset.
• Problem solving mind set and high capacity to deliver are highly considered.
• Proficient in the English language, both written and spoken.
• Knowledge of another EU member state language is an asset.

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion. 

About Serco

Serco Europe has operated in the Netherlands and Spain over the past 30 years, mainly in the field of Space. Serco Netherlands and Spain have a long history of partnership and trust with the European Space Agency (ESA).

In both countries, Serco is proud to deliver the highest calibre of people and services at ESTEC (ESA’s technology and engineering hub) and ESAC (ESA’s Astronomy and Science centre).

At the heart of its business, Serco Netherlands and Spain source, train, care and support employees, enabling them to better pursue their dreams of working in the Space industry in excelling in the delivery of essential public services.

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

For more information on how the personal data in your application is process, please see the link Data Protection policy here.