Role Responsibility

The candidate will contribute to the awareness of Earth Observation products, tools and services amongst different user communities by supporting promotion and training related activities in the context of an already committed training and outreach planning of events.

For the outreach and promotion, the candidate will support the following tasks:

• Preparation and dissemination of Earth Observation promotion material in various format and via various communication channels;
• Support to outreach actions to promote training events (flyers, mailing, announcements on training website and social media, etc.);

For the end to end organisation of training courses, the candidate will handle the following tasks:

• Support the setting up and management of training events (e.g. support to selection of course participants, agreements with customer, etc.);
• Support to training course organization, i.e. maintenance of action lists, handle course logistics and networking activities;
• Maintain daily contacts with external to ESA EO users, through existing databases, dedicated web sites and social media;
• Support in the preparation of training materials for the course (e.g. editing presentations, webinars, video tutorials, etc.).

The candidate will work in a team of experts and will often travel.

Successful Candidate

The successful applicants should have a University Bachelor’s degree and a background in similar task. They should demonstrate ability to networking and attitude to external relations.

For these activities, the candidate should be proficient in both English and French, and presents the following qualifications:

• Experience with end-user documentation at various technical levels;
• Proofreading skills;
• Experience in event organisation following existing procedures;
• Experience and strong interest in networking in various languages;
• Precision and professionalism.

Other skills:

• Ability to manage several tasks in parallel and to prioritise;
• Capability to work in a team;
• Pro-active approach to problem identification and resolution;
• Knowledge of additional languages is an asset;
• Good knowledge of MS Office.

Please note the closing date for applications is on 05/04/2017.

Preference will be given to employees within "Categoria Protetta (Law 68/99)" or registered in “lista di mobilità”.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

Relocation assistance provided (if applicable).

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 60,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you