Windows System Administrator

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

For our activities in EUMETSAT, we are currently looking for a Windows System Administrator.

The position is offered as a fixed-term contract till 30/06/2019.

Role Responsibility

The Key Person will be responsible for supporting Microsoft infrastructure solutions and will apply industry accepted best practices related to Microsoft Exchange, Print Server, System Center Operations Manager (SCOM), Exchange ActiveSync, Microsoft SQL. The successful candidate will concentrate his/her activities on the following tasks:

• Operate, maintain and monitor Microsoft:

• Exchange;
• File Cluster;
• Print Server;
• FTP Server;
• Active Directory;
• PKI;
• Office Communications Server (OCS);
• System Center Operations Manager (SCOM);
• Microsoft SQL Cluster;
• Esker Fax Server;
• Windows Servers.

• Create, update and maintain procedures to operate, maintain and administer the system;
• Provide 2nd level user and technical support;
• Liaise with the external service provider and if necessary escalate 3rd level incidents;
• Contribute to the procurement of information technology services, systems and components by providing specifications and performing price inquiries, as well as act as interface with hardware and software suppliers regarding procurement, warranty and maintenance issues.

Additionally, the Key Person should perform the following tasks:

• Monitoring and managing the performance of the relevant team members;
• Distributing tasks and actions and providing directions to the relevant team members for the performance of the service in line with the service requirements;
• Prioritising tasks in coordination with the EUMETSAT technical representative;
• Coordinating the service with other Service Providers as required by the customer;
• Participating in management coordination, technical reviews or progress meetings on a monthly basis or as called by EUMETSAT;
• Delivering progress reports on a monthly basis.

Successful Candidate

In addition to having a University degree in the engineering, mathematics, physics, or computer science (or similar) domains the key person shall have the following mandatory attributes, skills, and experience:

• Five years of experience in administering Microsoft:

• Exchange;
• File Cluster;
• Print Server;
• Office Communication Server;
• System Center Operations Manager;
• Windows Server 2008;
• SQL Cluster;
• Active Directory;
• DNS.

• One year of experience in administering Microsoft:

• Exchange 2013;
• Windows Server 2012.

• Ability to plan the work and to cope with tight schedules and multiple tasks.
• Ability to write technical documentation.
• The working language for the position is English and therefore the key persons must be able to work effectively in this language.

Desirable Skills and Experience

• Previous experience and knowledge in any of the following areas will be considered an additional asset:
• Knowledge of ITIL;
• Experience with PKI;
• Experience with KEMP Loadmaster.

-------------

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application.

Relocation assistance provided (if applicable).

About the Company

Serco Services GmbH, part of the Serco group, A FTSE250, Multi-national Service Provider with over 50,000 employees worldwide.

Serco’s space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies - We work alongside EUMETSAT and the European Space Agency, where we are the largest on-site service provider with ca. 300 staff.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies