At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.
Serco and Proud - Make a difference every day.
We currently have an exciting opportunity for a System Administrator based in Brussels.
Role Responsibility
The key person will be responsible for:
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Organisation, implementation and maintenance of (IS) support related to alarm processing, digital video recording and archiving images.
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Expertise in (IS) solutions related to alarm processing, digital video recording and archiving images.
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Coordination with the project teams including identification of solutions to put in place.
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Management and follow-up of user requests
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Evaluation of the dispatchers on the use of (IS) tools related to alarm processing, digital video recording and procedures.
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Guidance regarding the use of information systems for access control and alarm management systems: NEDAP, EXOS 9300, FAMOS, TRAKA, IKON, ILOQ and KABA
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Management of incidents related to access management information systems;
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Organisation of the reporting
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Management of user rights and access control systems: security analysis and studies of buildings and sensitive areas
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Conception and organisation of user documentation for information systems
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Participation in user, service and project meetings related to security activities and implementations
Successful Candidate
The key person should have:
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Proven knowledge in end user assistance or support of information systems
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Excellent knowledge of ITIL
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Autocad beginner certification
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Good IT skills
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Knowledge of wiki, collaborative sites and social networks
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Excellent communication / writing skills.
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Good reporting methods.
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Ability to apply high quality standards
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Ability to participate in multi-lingual meetings, good communication skills.
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Capability of working in an international/multicultural environment, rapid self-starting capability and experience in working in team; leadership capability.
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Studies in the field of security and prevention would be an asset.
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Additional requirement The candidate must be security cleared at the start of the assignment.
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Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.
You may submit a written request revoking your consent to this agreement at any time.
Package Description
Excellent Salary
Corporate Benefits Package
Relocation Assistance (if applicable)
Further information available from the Serco Europe Recruitment Team
About the Company
Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.
The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.
As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers
What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.
Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you
A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.
We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.
Take pride in what you do.
