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Technology Expert (13985, L5) - DORIS & quality plans, quality assessments, quality control

Please Note: The application deadline for this job has now passed.

Job Introduction

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Technology Expert, based in Brussels.


Role Responsibility

The key person will be responsible for:

  •  Provision of quality plans, quality assessments, quality control tests,  evaluations and service level agreements associated with information  system infrastructure services or projects 

  •  Assistance in the implementation of a software engineering methodology 

  •  Provision of security studies, security assessments and other specific  security matters related to ICT infrastructures 

  •  Elaboration of functional and non-functional requirements and business  case analysis related to the area of expertise 

  •  Risk analysis 

  •  Provision of technical evaluations and audit reports in relation with  information systems infrastructure

Successful Candidate

The key person should have:

  •  Deep knowledge in one or more domains of the study required for the  function i.e. service management (ITIL), project management (PM2 or  other methodologies), quality assessments, quality control tests,  evaluations and service level agreements associated with information  system infrastructure services or projects, security, requirements analysis,  performance analysis, vulnerability testing. 

  •  Good knowledge of data quality control techniques 

  •  Good knowledge of IS system quality control techniques, including  experience with black box testing, tests automation, web app testing incl.  compatibility testing with several browsers, security testing

  • Have a testing certificate (like ISTQB) 

  •  Good knowledge of cloud technologies (AWS, Azure) 

  •  Experience with tools such as Zephyr, Confluence, Jira, Kibana, SQL  Developer or TOAD, PuTTY, MobaXterm 

  •  Ability to participate in multilingual meetings 

  •  Ability to understand, speak and write in English (French is considered as  a plus) 

  •  Ability to work in a team 

  •  Ability to work with a high degree of rigour and method and, more  specifically, to follow naming conventions and coding standards 

  • Ability to work in multi-cultural environment, on a large project



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies

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