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Technology Expert (12787, L3)

Please Note: The application deadline for this job has now passed.

Job Introduction

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Technology Expert, based in Brussels.


Role Responsibility

The key person will be responsible for:

  • Go-live activities. Deploy new releases, executing all the necessary steps (e.g. WebLogic and Tomcat deployment, database updates and backups) in pre-production and production environments. Work as appropriate on deployment automation.

  • Troubleshoot the technical issues in all our environments (including production priority oneissues).

  •  Develop, maintain and continuously improve operational procedure to ensure the smooth running of information systems.

  •  Producing and reviewing technical documentation.

  •  Performing monitoring tasks (reactive and proactive), including defining metrics and reporting on results.

  •  Interfacing with the hosting provider; provisioning; following-up migrations.

  •  Contribute to the improvement of Continuous Integration and Continuous Deployment tools.

  •  Participate in technical working groups, progress meetings, and other project meetings, including with member states technical representatives.

Successful Candidate

The key person should have:

  • Proven experience in application monitoring, reporting and other aspects around operations of deployed systems.

  • Proven experience in Release management: deployment and operation of new releases, including coordination activities with key stakeholders, where necessary.

  • Knowledge in the management of application servers, in particular WebLogic and Tomcat.

  • Practical experience in the configuration and performance improvements in a clustered environment is an advantage.

  • Knowledge of the essentials of interoperability technology (e.g. web services, message oriented middleware, service oriented bus).

  • Practical experience in integrating Relational Database Management Systems, in particular Oracle SQL, with application servers.

  • Proven experience in using continuous integration tools (e.g. Maven, Bamboo, Jenkins, Git, GitLab-CI, Ansible, Groovy...).

  • Good technical drafting skills.

  • Ability to cope with fast changing technologies.

  • Ability to integrate in an international/multi-cultural environment, rapid self-starting capability, experience in team working, high sense of responsibility and good communication skills.

  • Ability to coordinate various stakeholders, and to work autonomously.

  • Good knowledge of English.



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies

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