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Technology Expert (10516, L5)

Job Introduction

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Technology Expert, based in Brussels.


Role Responsibility

The key person will be responsible for:

  •  Provision of advice and assistance, architectural considerations, solution patterns and best practices with a view on integration of new tools and modules into DGT’s application landscape.

  •  Analysis of requirements, elaboration of functional and non-functional technical requests to the development team.

  •  Assistance to the Project Management and support staff with analysis of production issues and advice and assistance on the elaboration of specific solutions.

  •  Provision of studies, assessments, technical guidance and evaluations.

  •  Review of Information Systems Architectures.

  •  Carry out or support the analysis of malfunctions of tools and elaborate solutions/workarounds.

  •  Assistance in testing, evaluation and reporting;

  •  Elaboration of written documentation. 

  •  Quality assurance of new modules/developments.

The Ideal Candidate

The key person should have:

  • Experience in the domain of language and translation applications and in software engineering.

  •  Practical experience with translation workflow and linguistic tools.

  •  Successful studies on Master’s level or 5 years of higher education.

  •  Minimum 13 years of practical experience as an IT professional.

  •  Experience in IT Project Management and IT User Support

  •  Experience with Architecture and Design of mission-critical IT systems

  •  Capability to work in a structured way and to communicate with users, developers and support staff.

  •  Strong analytical skills. Ability to work under pressure and to deliver to tight deadlines.

  •  Ability to participate in multi-lingual meeting, good communication skills.

  •  Strong technical background in the area of web technologies, XML formats in the field of translation and localisation (sdlxliff, tmx, tbx, xliff) and in the field of legislative and judiciary documents (akoma ntoso)

  •  Practical experience with computer aided translation tools (SDL Studio), web content management and translation workflow systems.

  •  Proven capability to carry out technical troubleshooting and error analysis.

  •  Fluent in English, able to understand French.



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies


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