Technical Writer – Space

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We’re looking for a Technical Writer – Space, to reinforce the team in our Frascati office!

Serco is on a journey towards sustainable growth and our UK & Europe Bid/BD Team has the objective to continue developing its capabilities while winning good business.  A key sector throughout Europe is Space – every day, our dedicated teams support global missions with diverse activities on behalf of the European Space Agency and its entities within member states.  We’re involved in programmes such as Copernicus and Galileo, as well as consortia like ONDA DIAS.  We work in systems engineering, satellite guidance and monitoring, software development, data analytics and many other fields.

To support our continued growth in the exciting Space sector, we are looking to recruit a talented Technical Writer to provide expertise to bids with varying scale and complexity across our European business unit.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

Role Responsibility

As Technical Writer – Space you will be responsible for:

• Supporting individual bid teams in the production of winning responses;
• Owning the creation of compelling responses:
  • Developing some core elements of solutions independently;
  • Working with Subject Matter Experts to secure more complicated technical inputs as relevant;
• Working with technical and commercial colleagues to ‘interpret’ technical/financial solutions, ensuring these are reflected accurately in the written response;
• Creating high-quality responses that are well-written, accurate and concise, as well as working with the graphic design team to produce visually-engaging documents;
• Incorporate win themes, unique selling points, case studies and ‘hot button’ material into responses, with the objective of scoring maximum points against the customer’s evaluation criteria;
• Conduct research to supplement bid responses, including collation and presentation of data to support governance meetings where required;
• Support Bid Managers and wider bid teams with ad hoc tasks as required.

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

We are looking for a proactive individual with a demonstrable commitment to personal/professional development and a passion for bidding.  Candidates must have a strong engineering/aerospace background and experience of working in the public sector bidding environment (at least five years). Moreover, we would like to see:

• Ability to develop baseline solutions/concepts, particularly in relation to Earth Observation systems, and incorporate more complex inputs from others;
• Ability to deliver high-quality written work that is technically accurate, compliant and complete – often under the pressure of tight deadlines;
• Understanding of how to apply collateral where relevant, tailoring existing material to new proposals;
• Ability to grasp and assimilate complex information quickly and apply creative intellect;
• Excellent understanding of the existing and developing Space sector – technology, innovation, key players etc.
• Methodical, process-driven and organised approach with excellent attention to detail;
• Experience of template creation and document manipulation (preferred);
• Highly-competent with MS Office software;
• Excellent communication skills, including relationship development and stakeholder management;
• Confident, persuasive and articulate communication;
• Excellent command of at least two of the following languages: English, French, Italian, German;
• Degree or qualification in Aerospace Engineering, or equivalent knowledge in Remote Sensing or Earth Observation

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Support provided to EU Nationals requiring relocation – Information available upon request

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies