System Administrator (17328, L2)

Job Introduction

We are hiring a new System Administrator to ensure the working and the development of the Security Systems !! If you want to join our great Team from Brussels apply quickly ! We look forward to meet you !! :)

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!

Role Responsibility

• Organization, implementation and maintenance of systems, software and hosted applications related to alarm processing, digital video recording and archiving images.
• Day-to-day management of computer systems and technical security systems to ensure their operation
• Perform configuration management tasks & procedures
• 2nd level support
• Coordination with the project teams including identification of solutions to put in place.
• Problem definition, analysis and resolution: preliminary diagnosis of software and hardware problems, co-ordination with the central IT departments
• Participate in defining and documenting configuration of systems
• Draft technical content for knowledge base: wiki sites, collaborative sites or social networks
• 2nd level support: Management and follow-up of user requests
• Security administration and monitoring, in adherence to the security rules imposed by the Commission's central security service (complemented by local rules where needed)
• Guidance regarding the use of information systems for access control and alarm management systems: EXOS 9300, FAMOS, NEDAP and VERSO.
• Management of incidents related to access management information systems;
• Organisation of the reporting
• Management of user rights and access control systems: security analysis and studies of buildings and sensitive areas
• Conception and organisation of user documentation for information systems
• Participation in user, service and project meetings related to security activities and implementations

Successful Candidate

• Proven knowledge in end user assistance or support of information systems
• Excellent knowledge of ITIL process
• Good IT skills
• Knowledge of wiki, collaborative sites and social networks
• Excellent communication / writing skills.
• Good reporting methods.
• Ability to apply high quality standards
• Ability to participate in multi-lingual meetings, good communication skills.
• Capability of working in an international/multicultural environment, rapid self-starting capability and experience in working in team; leadership capability.
• Able to cope with the needs of multi-language site deployment

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.
• Pension

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies