Staff Shift Planning Administrator (English & Dutch Speakers)

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe, globally we have over 70000 employees.

What connects the ever-growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

Role Responsibility

• Work with the Site Manager / Service Manager and oversee the weekly development of staff rotas.
• Alert the Site/Service Manager of any shortfalls that cannot be met by Serco staff.
• Gather worksheets into the office on a weekly basis, check them against the rota to identify that the information is correct raising queries with the Site/Service Manager and Staff member directly.
• Maintain all confidential information in the officer in accordance with the Data Protection Act.
• Adhere to Serco / Customer policy and procedures.
• Provide a support function to the site management team based in the office which includes photocopying, answering the phone and emails.
• Assist the Recruitment team to identify suitable staff from the local area staff pool who can provide cover for short notice absence.
• Undertake any other administrative duties as directed by the Site Manager.

Successful Candidate

The key person is:

• You must be IT literate and have an excellent understanding of Microsoft packages, specifically excel.
• Experience of staff rostering systems is desirable but not essential
• You speak English and Dutch (French an advantage)
• Good communication skills (spoken and written)
• You are a team player;
• You act with integrity.

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Full details on application

Serco are hiring a Staff Shift Planning Administrator to work within a Military complex based in Heverlee.

39 hours per week x 5 days week.

Good salary + benefits + holiday entitlement.

Good public transport links to the work location

About the Company

Serco’s heritage over the last 40 years has placed us in the Top 50 Services for Governments Companies.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies