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SharePoint Expert for the EU Institutions (6316-7535, L5)

Please Note: The application deadline for this job has now passed.

Job Introduction

At Serco not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone.

Serco and Proud - Make a difference every day.

We currently have an exciting opportunity for a Web Operations Manager, based in Brussels.

Role Responsibility

Description of the work

In the scope of the Knowledge Management and Collaborative Sites projects:

  • Work  in  close  cooperation  with the colleagues  to  analyse  needs  for, collaborative  solutions  and  office  automation  solutions  and  knowledge management.
  • Analyse  the  requirements  in  terms  of  user  interfaces,  support  and  propose improvements in RegioWiki, RegioShelves and collaborative sites, in terms of usability and ergonomics;
  • Help  to  better  identify  how  the  IT  unit  can  provide  an  integrated  and  user friendly  solution  for  small  needs  of  structured  data  management  with interoperability within SharePoint and Office tools;
  • Develop and support of advanced collaborative sites like AAR (Annual Activity Report), AMI list management and Tempus 
  • Creation and management of wiki or collaborative sites
  • Implementation of social and collaborative solutions
  • Follow-up  the  evolution  of  the  collaborative  tools  and  migration  to Collaborative  Site  (SharePoint,  Confluence  wiki)  and  office  automation  (in particular Excel). 
  • Use out of the box customization and/or add-ons of Sharepoint and Confluence wiki.
  • Administrate Confluence wiki servers and add-ons 
  • Support and manage Sharepoint and Confluence integration
  • Participate in defining and documenting operational procedures
  • The  consultant  will  report  to  the Knowledge Management/Collaborative  sites  team coordinator.

Successful Candidate

Knowledge and Expertise 

  • Level  of  education  corresponding  to  Level  6  of  the  European  Qualifications Framework + at least 10 years of professional experience 
  • Very  good  knowledge  of  designing  and  programming  friendly  custom components in SharePoint 2010, 2013, 2016, 2019 and online platforms
  • Microsoft professional certification: MS Sharepoint Application Development  is an asset
  • Proven knowledge in web technologies in particular HTML, CSS, Javascript and XML;
  • Good  knowledge  of  Atlassian  Confluence  platform  administration  and development including user-macros and add-ons is an asset.
  • Excellent knowledge in Javascript
  • Knowledge in Java development
  • Knowledge of GIT and Bitbucket 
  • Excellent inter-personal communication skills and team spirit; 
  • Capability of working in an international/ multicultural environment.
  • English both written and spoken is required, while ability to attend meetings in 

French is considered an asset

Specific expertise
Considering the specificities of the projects in which the consultant will participate, the 11 years of cumulated specific expertise is requested, as follows:

  • Minimum 6 years of experience in SharePoint support  - SharePoint 2010 or any of the later versions
  • Minimum 6 years of experience with Javascript



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Relocation Assistance (if applicable)

Further information available from the Serco Europe Recruitment Team

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members.

The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to people’s lives and to your community and country.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

Take pride in what you do.

Serco European Agencies

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