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Service Delivery Manager (Secret Level/EU Security Clearance)

Job Introduction

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.

Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.

Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. 

For one of our prestigious customers in Brussels we are looking for a Service Delivery Manager

Role Responsibility

See Ideal Candidate Section

The Ideal Candidate

Education and Experience

  • 4 year degree in Computer Science related Degree and 8 years experience in Management of IT services. (In the absence of a degree each candidate will have an additional two years experience per annum of missing higher education)
  • PRINCE2 or ITIL certified
  • 8 years experience as Team Leader with 5 years of those coming as a Service Delivery Manager role
  • 5 years experience with PRINCE2 and/or ITIL certified
  • 5 years experience with certification such as ITIL V3 certified (Foundation + expert RCV + expertOSA)
  • French - C1 level
  • English - B2 level

 

 

 

 

Package Description

Full details on application.

About the Company

Serco Services Belgium, part of the Serco group, A FTSE250, Multi-national Service Provider. In Belgium  and Luxembourg we work closely with the European Institutions providing crucial Services in the IT department with over 220 staff members.

What connects the ever growing Serco workforce is a passion for delivering great service – To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here.

Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you.

Serco European Agencies

Apply

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