Skip to content

Our vacancies

Search Jobs  

Senior Commercial Manager

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We’re looking for a Senior Commercial Manager, to reinforce the team in our Brussels office!

To provide commercial management support to teams in the bidding environment throughout Serco Europe, providing assurance that bids and new growth opportunities will deliver profitable and sustainable business with an acceptable risk profile. To ensure that commercial leadership and financial modelling best practice is applied to bids and contract management in accordance with commercial policy set out in the SMS.

You will be a key member of the Europe Growth Team.

There is a continuing requirement for experienced commercial finance professionals who can give Serco a competitive edge in bidding and who have the skills to deal with complex matters across the contract lifecycle.

The Growth Team provides commercial resources to support the bidding and commercial lifecycle activities of Serco Europe.  The team provide commercial leadership and financial modelling services to support bids and organic growth.  The role will require close collaboration with other disciplines including legal, bidding, business development and Business Unit finance, as well as liaison with other BUs and geographies from time to time.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.


Role Responsibility

As Senior Commercial Manager you will be responsible for:


  • Play a key role in developing commercial propositions which are attractive in financial terms to Serco’s customers
  • Analyse information provided by customers in the form of draft contracts and associated documentation to ensure the correct interpretation is applied in bid pricing, agreement of KPIs, development of payment mechanisms etc.

Operational Excellence

  • Act as the commercial lead for selected complex and large bids
  • Assist bid teams and BD leads in analysing and developing new opportunities and propositions. Support the development and implementation of commercial policy, processes and systems as required
  • Maintain expertise in financial reporting requirements, relevant legislation, public procurement policy etc.
  • Ensure key commercial opportunities are identified and appropriately pursued, exploited and documented
  • Ensure commercial risks are mitigated and managed, targeting successful and sustainable rewards and outcomes with proportionate and acceptable risk profiles

People and culture

  • Assist the European Growth Team through commercial and financial training and support to ensure the wider team has access to the right skills and expertise
  • Educate and train other members of the financial/bid teams as appropriate


  • Support the financial modelling process in accordance with applicable GSOPs
  • Feed in to comprehensive cost capture and risk review processes
  • Ensure financial information provided to black hats and governance is complete and accurate, objectively setting out all material risks and opportunities etc.

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

Essential technical and professional skills, knowledge and qualifications

  • Relevant professional financial qualification (or in exceptional circumstances an alternative professional qualification with demonstrable equivalent financial acumen)
  • Experience in senior role(s) focused on competitive tendering for public sector contracts and enabling successful commercial outcomes
  • Demonstrable track record of successful involvement in bidding and winning profitable and sustainable business in the public sector outsourcing market
  • Well-developed interpersonal and communications skills – the ability to listen and to communicate complex ideas confidently yet sensitively. Able to build lasting relationships with diverse stakeholders
  • Excellent knowledge of the various procurement mechanisms available to Government to take opportunities to market
  • Extensive knowledge of how to use company governance processes to translate potential sales opportunities into successful and profitable operations
  • An energetic self-starter who can work without supervision
  • Commercially-driven and results-orientated
  • Excellent analytical skills with ability to assimilate information quickly and communicate key messages simply and effectively to the business to aid decision-making
  • High–level of self and situational awareness – capable of challenging and being challenged
  • Track record of influencing senior leaders constructively and positively
  • An inclusive, approachable and consultative nature.
  • A person of high integrity committed to the highest ethical and professional standards.

Additional / special features of the role

  • Flexibility to travel
  • Security Clearance may be required at SC level



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Support provided to EU Nationals requiring relocation – Information available upon request

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies


This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings below you consent to this. Read more about cookies.