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Security infrastructure architect (SIA)

Please Note: The application deadline for this job has now passed.

Job Introduction

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring a Security infrastructure architect (SIA) for our prestigious partner DIGIT TM (DG Informatics) in Brussels. DIGIT-TM is a contract from the European Commission for IT services across Europe.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward to meeting you!  Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!


Role Responsibility

As a Security infrastructure architect (SIA) you will be responsible for:

  • Focus on integrating end point security solutions with strong knowledge of network infrastructure
  • Participating in the security aspects of the design and architecture of the Digital Work Place and particularly in terms of the provision of secure internet connectivity for all the field offices, for the headquarters and for our cloud solutions
  • IT Project management for Echofield-wide workplace infrastructure projects
  • Expert advice, assistance and technology watch in network management, architectural considerations, applicable standards, solution patterns and best practices in the ICT infrastructure domain of DG European Civil Protection and Humanitarian Operations
  • Risk analysis and review of the network infrastructure (technical design, long-term, reliable & adaptative technical solutions)
  • Preparation of the equipment to be setup & shipped to final destinations around the world.
  • Interaction with the users, DIGIT infrastructure and security services, other internal DGECHO development teams

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Successful Candidate

Following skills and knowledge are required for the performance of the above listed tasks:

  • If the acquired master is related to IT studies with proven Network specificities, entry level of experience (internship, practices…) could be accepted.
  • Good knowledge of DNS and DHCP principles.
  • Good knowledge of secure network connectivity (VPN connections).
  • Good knowledge of network monitoring tools.
  • Good knowledge of VOIP & Unified Communications.
  • Experience in the IT Infrastructure management in a large organisation or company
  • Experience with firewall systems
  • Experience in the elaboration and implementation of Disaster Recovery Plans
  • Experience in the elaboration of security guidelines and procedures
  • Knowledge of PKI and Encryption solutions.
  • Experience in integrations with cloud services (e.g. O365, Azure)
  • Rapid self-starting capability and experience in team working; proactive attitude,
    communicative and customer-oriented.
  • Experience in providing services for multi-country structures including developing countries is considered an advantage.
  • Good organization, coordination and planning skills with a high degree of drive and desire to empower ICT change and evolution

Due to the particular nature of a large international organisation such as the European Commission, candidates should also have the following non-technical skills:

  • Working in DG ECHO and for ECHOFIELD offices spread all over the world in a multilingual & multicultural diversified environment:
    • English advanced both written and oral (C1 LEVEL)
    • Advanced knowledge of French is seen as an asset (C1 level)
    • Team player with appropriate social and communication skills.
    • High degree of discretion and integrity is required as the applications managed and maintained in DG ECHO contain personal and confidential data

Following specific expertise is mandatory for the performance of tasks:

  • Experience in networking technologies, proxy services, load balancing/failover…
  • Experience in installation and configuration of network components and particular with Cisco and/or Meraki brands
  • Experience in monitoring of network resources
  • IT service continuity management
  • Good knowledge of security management of the network against internal and external attacks
  • Experience with network access management and authentication principles
  • Experience with remote working solutions based on VPN access.

Following certificates & standards are required for the performance of tasks:

  • Cisco CCNA Certifications or equivalent



Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

Excellent Salary 

Corporate Benefits Package 

Support provided to EU Nationals requiring relocation – Information available upon request

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team

About the Company

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Permanent employment with comprehensive Serco Benefits package.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.  

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco European Agencies

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