Resource Support & Control (RT-C/TEC-PM/00720)

Job Introduction

Serco is among the leading Space Industry and Services Companies. We have over 40 years’ experience in supporting the space sector: Since the creation of the European Space Agency (ESA), our employees have been providing everyday their technical, scientific and management skills to support the full range of European cornerstone space missions. 

Serco and Proud - Make a difference every day.

New opportunity available for a Resource Support & Control specialist! Do you have broad expertise in the field of Business Management & Programme/Project Controlling Support​? Apply now.​

Role Responsibility

• Compilation and analysis of resource data;
• Control   of   the   Directorate's   manpower   Analysis   Centre -forecast, monitoring,   analysis   and   control   of   all   costs   contributing   to   the Directorate's manpower rate;
• Development  and  maintenance  of  ad  hoc  and  monthly  reporting  and analysis of resource status;
• Development of reporting dashboards using Tableau software;

• Support in the management of the Directorate's resources and technical infrastructure;
• Support in the implementation of the Directorate’s overall workforce resource planning, competency evolution and controlling;
• Implementing  and  operating  uniform  procedures  and  information  systems  for  the  management and control of activities , ensuring proper coherence and quality of data; participating in the definition of efficient processes, methods and tools, with particular emphasis on continuous improvement;
• Monitoring recruitment, functional and integrated support, competency evolution and succession planning;
• Workload planning and controlling and maintaining interfaces with the corresponding counterparts in other Directorates;
• Maintaining  a  detailed  view  of  the  workload  and  workforce  evolution  at  competency  level,  implementing  a  pro-active  controlling  function  and  performing  the  necessary  analysis to support regular reporting and the related decision-making processes;
• Controlling the Directorate’s Analysis Centre;
• Financial implementation of contracts, controlling and reporting.

Successful Candidate

The successful candidate will bring a Masters in Engineering or equivalent or MBA or equivalent University degree from a recognised  Institution  of  secondary  studies  or  equivalent  qualification  in  Business  Administration, with relevant experience of minimum 4 years with the tasks mentioned above.

Additionally, the ideal candidate will bring appropriate skills and specific experience in the following fields:

• Candidates should possess excellent analytical and reporting skills with the ability to manage large & complex data sets and have an affinity with manpower control.
•  Applicants should demonstrate excellent communication skills and be client focused.
• They  should  have  proven  ability  to  work  autonomously,  whilst  being  a cooperative team player.
• Experience in creation and development of Tableau dashboards.
• Familiarity  with  SAP  and  the  agency's  cost  model  would  be  a  distinct advantage.

• Good interpersonal skills and ability to communicate and cooperate with a wide range of staff internally and externally.
• Proficient in the English language, both written and spoken, knowledge of another official ESA language is an asset.
• Experience in controlling and/or management of activities and resources in aerospace industry. For some tasks knowledge of Finance/Accounting may be required.
• Highly proficient in the use of modern activities and resource management support tools/databases of standard office automation support software packages including in particular advance usage of Excel (Ms-Office and in particular advanced use of Excel).
• Experience as user of SAP and in particular ECC and SRM modules and familiarity with relevant ESA corporate applications e.g. ESA-p) is an asset.
• Ability to rapidly understand and adapt to ESA specific context and environment including ESA corporate IT applications.
• Experience in finance, budgeting and accounting.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. 

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Package Description

What we offer if you join our amazing team:

• Competitive Salary 

• Corporate Benefits Package 

• Exciting relocation package​ (if applicable) 

• Company events

About the Company

Serco is one of the world’s largest providers of public services to Governments employing over 50,000 people in over 20 countries. In Europe, Serco supports governments and international organisations in the delivery of essential public services with operations in Belgium, France and French Guyana, Germany, Italy, the Netherlands, Spain, Switzerland.

What connects the ever growing Serco workforce is a passion for delivering great service and to keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation.

As a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers.

A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment.

If you share our values and want to join a team of over 50,000 passionate colleagues globally we want to hear from you.

Make a difference every day.

Take pride in what you do!

More at:

https://www.serco.com/eu/sector-expertise/space

https://www.serco.com/eu/careers/careers-in-space

Serco European Agencies